Modern architecture and elegant detailing make The Falls at Settler?s Walk as beautiful as it is luxurious. Nestled alongside Springboro?s master planned community The Falls at Settler?s Walk, The Falls at Settler?s Walk boasts a two-story clubhouse with a vast amount of community amenities: resort-style pool, sundeck and spa, state-of-the-art fitness center, tanning parlor, movie theater with DVD library, conference rooms, and cyber cafe, to name a few. With eight floor plans to choose from, each exclusively designed one, two, or three bedroom apartment home can be customized to your tastes and preferences. The custom maple cabinetry, lavish bathrooms, and energy-efficient kitchens are waiting for your special touch. The Falls at Settler?s Walk offers maintenance free living, 24-hour emergency service, full-size washer/dryer connections; central air, direct access garages, and is only 2 miles from I-75.
Pool is padlocked shut on memorial day weekend, office staff consists of one single overworked leasing agent and one maintenance worker who is retiring soon without a replacement found yet.
Maintenance requests go un-answered unless you harass the overworked staff, promised amenities are left by the wayside, and yet they will still charge you for luxury apartments.
If you feel like paying luxury apartment money for low income housing level customer service then this is the place for you.
It is now 5/1/18 and I have yet to have received any kind of personal response referencing this issue from you or anyone. The only consistency in any of this is the auto-deducting of my rent. I have been misplaced from my unit since 2/8/18 resulting from a small kitchen fire that was put out with an extinguisher. The damage was limited to the stove, microwave, and the scorching of 2-cabinets on each side of the stove. Why would it take anyone anywhere practically 3-months to complete this small job? I am so sorry and regretful that a boiling pot filled with oil caused these damages, and I would reverse this issue if I had any control over it. However, to be told by management that they don't have to tell me "ANYTHING" regarding how or when I, my disabled husband and grandchildren can assume residency, is completely inconceivable and inhumane. Management chose to tear out the entire kitchen. I believe this was in part because it desperately needed it. I was told 4-years ago that the cabinetry would be replaced while having issue after issue with water resulting from the sink, disposal and pipes in that very kitchen. It feels as if my dilemma was an opportunity for this company. What have been done with the funds ($170,000 per your attorney in fact) that was supposedly allocated to repair the damages done in my apartment? Now here I am 3-months after this small fire, knowing that you have been compensated by your insurance company to complete the job (per my attorney) and you have yet to have even as much as replaced countertops... I am living in a unit that has been uninhabitable for months and still is. No stove, countertops, microwave, sink... Since my attorney informed me that you have been compensated by your insurance (per your representing attorney), why am I living in a unit that has absolutely "no kitchen", missing plugs and platelets all over the apartment with missing clothing racks... "This is wrong for God's sake!" I have been respectful on every front an