Modern architecture and elegant detailing make The Falls at Settlers Walk as beautiful as it is luxurious. Nestled alongside Springboros master planned community The Falls at Settlers Walk, The Falls at Settlers Walk boasts a two story clubhouse with a vast amount of community amenities: resort style pool, sundeck and spa, state of the art fitness center, tanning parlor, movie theater with DVD library, conference rooms, and cyber cafe to name a few. With eight floor plans to choose from, each exclusively designed one, two, or three bedroom apartment home can be customized to your tastes and preferences. The custom maple cabinetry, lavish bathrooms, and energy efficient kitchens are waiting for your special touch. The Falls at Settlers Walk offers maintenance free living, 24 hour emergency service, full size washer dryer connections, central air, direct access garages, and is only 2 miles from I75.
I currently reside temporarily at settlers walk The Falls. From my front door I can see the light outside so during the winter time everyone that came into my apartment had a blanket to keep warm. I formerly lived in a 3300 square foot home and my DP&L bill was cheaper than it is in this apartment. I currently have paper towels stuck in the door to keep the heat out from the bottom of my door to the door handle. I've asked for it to be fixed and it was looked at and said it Maybe needed new weather stripping. Which has not happened yet so... now I get an email saying I owe $154 and I have paid my bill every month completely. I could not in good conscience recommend the falls at Settler's walk!
Pool is padlocked shut on memorial day weekend, office staff consists of one single overworked leasing agent and one maintenance worker who is retiring soon without a replacement found yet.
Maintenance requests go un-answered unless you harass the overworked staff, promised amenities are left by the wayside, and yet they will still charge you for luxury apartments.
If you feel like paying luxury apartment money for low income housing level customer service then this is the place for you.
It is now 5/1/18 and I have yet to have received any kind of personal response referencing this issue from you or anyone. The only consistency in any of this is the auto-deducting of my rent. I have been misplaced from my unit since 2/8/18 resulting from a small kitchen fire that was put out with an extinguisher. The damage was limited to the stove, microwave, and the scorching of 2-cabinets on each side of the stove. Why would it take anyone anywhere practically 3-months to complete this small job? I am so sorry and regretful that a boiling pot filled with oil caused these damages, and I would reverse this issue if I had any control over it. However, to be told by management that they don't have to tell me "ANYTHING" regarding how or when I, my disabled husband and grandchildren can assume residency, is completely inconceivable and inhumane. Management chose to tear out the entire kitchen. I believe this was in part because it desperately needed it. I was told 4-years ago that the cabinetry would be replaced while having issue after issue with water resulting from the sink, disposal and pipes in that very kitchen. It feels as if my dilemma was an opportunity for this company. What have been done with the funds ($170,000 per your attorney in fact) that was supposedly allocated to repair the damages done in my apartment? Now here I am 3-months after this small fire, knowing that you have been compensated by your insurance company to complete the job (per my attorney) and you have yet to have even as much as replaced countertops... I am living in a unit that has been uninhabitable for months and still is. No stove, countertops, microwave, sink... Since my attorney informed me that you have been compensated by your insurance (per your representing attorney), why am I living in a unit that has absolutely "no kitchen", missing plugs and platelets all over the apartment with missing clothing racks... "This is wrong for God's sake!" I have been respectful on every front an