Watkins Glen is very outdated and poorly kept. Countertops are original to the 30 yo apartments and paper thin. Walls and floors are not insulated so you can hear every move your neighbors make. Bathrooms have water damage and mildew. Not a healthy environment.
Never hear from anyone
Worst service I have ever had. They are never in the office to answer the phone or to ask any question or drop off rent. When I do drop off rent they say to leave in the drop box that is easily accessible for theft. I had to jump through hoops for my emotional support animal. They always have new people that dont know anything. The one person that always helped quit. And now they are accusing us of not paying our last months rent and charging us for property damage even though we paid a sure deposit that covers up to $500. And I know fixing a part of the floor does not cost that much. I always had to leave multiple messages and never got a call back. Their prices are high for quality. The floor and cabinets were broken when we moved in and the carpet always made our feet black no matter how much I cleaned it. If you are on the first floor it is super loud. There is never parking except if you have a garage. Highway noise is loud depending on what part you live in. And there are kids running around unsupervised everywhere.
We lived there for 8 months. So pleased with the office staff but even more oleased with the exceptional Maintenance staff. Drew, Jim were professional and always friendly to all the residents.
We had a great experience and appreciate all of you.
I wish if I could give a 0 star rating to this property and business.
Very very bad experience.
Horrible community and staff.
Watkins Glen apartment homes combine luxury and affordability to create the ideal place to call home in the heart of Marysville, moments from shopping, dining and recreation. With a variety of one-of-a-kind one, two and three bedroom floor plans and features galore, you can enjoy each day to the fullest when you call Watkins Glen home. At Watkins Glen, your comfort is our priority, discover a maintenance-free lifestyle in a beautiful setting, surrounded by peaceful ponds and walking paths. A magnificent on-site clubhouse is filled with opportunities. Enjoy a vigorous workout session in the total body fitness center near the sparkling swimming pool and overlooking the sun deck. Your luxury lifestyle awaits you at Watkins Glen!