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Arrowhead Apartments is a charming apartment home community in Loveland, Ohio. Wander the neighborhood and discover local shops, restaurants, and entertainment venues. Our prime location places you near Cincinnati Zoo & Botanical Garden, University of Cincinnati, Little Miami River, and Interstate 275 making your commute to Cincinnati a breeze. Schedule your tour today!
Variable, 6-Month, 12-Month
I applied for an apartment on 5/22/2020. Upon attempting to follow up on my application a few days later, I was informed that - due to a system error on their part - multiple applications were allowed to come through and they would be refunding my $50.00 application fee, as the apartment was already rented and my application could not be considered (due to the unit being rented). Upon speaking with management, I was informed that this fee would be refunded to me within 3 business days and that they would drop the authorization hold for $100.00 (which is paid if you are approved for the apartment to hold it). This is a perfectly reasonable and respectable response. However, they not only never refunded the $50.00 application feethey charged me the $100.00 fee to secure the unit. The unit I was never considered for and did not get. The unit that had already been rented out to another tenant. Its important to note that this fee is ONLY paid if you get the apartment. So basically, due to negligence I have been charged $100.00 unauthorized and was never refunded the $50.00 application fee as promised. I tried to call several times and was told management was unavailable to speak to me and to call another time, or could not get through to anyone at all. To anyone considering this complex - dont. Their handling of this situation shows irresponsibility and dishonesty. I would not trust them whatsoever.
I loved the apt and the young lady was very knowledgeable about the property and the unit. Were still in the process of making a final decision but Arrowhead is at the top of our list!
They got back with me within 2 days, which means everything according to a lot of places I've read about never gets back with the interested party, well Arrowhead did...
I am thrilled to be a new resident of an Arrowhead Apartment. As a new tenant, I was so impressed by the leasing office staff and their genuine attention to my queries and concerns before I signed the lease. I am especially thrilled by the cleanliness of the apartment - and the new fixtures!
Community is well maintained and staff are very attentavie to residents comfort.
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