I lived here for about a year and a half, and overall everything was good. My neighbors were quiet and maintenance requests were handled promptly. My biggest complaint is that literally no one ever picked up after their pets, so walking in the grass between parking lots was a terrible idea. In addition, I moved out this past weekend and have asked numerous times for an update on my deposit and refund for the last month's rent (when you move out, instead of prorating the rent, they make you pay the full month and then they refund you for the prorated rent). I work in corporate for another apartment community management company, and prefer the property and communication standards of our communities, which is why I decided to move into a different community that is owned by our management company.
Overall good experience
Ive lived at Arbors of Lebanon for roughly two years now. Overall the building that Ive resided in has been peaceful and my neighbors have been friendly. The apartment is clean and all appliances are in good condition. My only concerns as a resident have been smells from neighboring apartments entering my own through ventilation systems. The maintenance team has also seen heavy turnover during my time here and the timeliness of their response has been long at times. That being said, Ive not had any major maintenance issues that have required immediate attention. Arbors of Lebanon has been a good landing spot for my family and I. Its provided me easy access to any needs Ive had and the interstate is easily accessible. I would definitely recommend Arbors of Lebanon to anyone looking for an apartment in Lebanon, Ohio or the surrounding area.
Moved in with stove not working, screens broken, broken locks, stain in carpets and they would not fix any of it after we moved in. I would not recommend living here. You put in a work order and they never fix anything. Sent several emails and finally they let us out of our lease 9 months early because we were taking them to small claims court.I have all my stuff to prove that i had reached out to them over 60 times regarding all this.
Horrible, it started off a little shakey because the initial office manager who we worked with us was out of town. Then things became okay, issues with having the maintenance not following up, and the noisey neighbors. Unfortunately when management changed it became HORRIBLE, the manager was bad with communication, did not want resolve anything, would inform us of random checks with less than 48 hour notice, and purposely avoid the tenants. There was also an issue with bed bugs that they did NOTHING about.
WELCOME TO LEBANON'S NEWEST AND MOST SOPHISTICATED APARTMENT COMMUNITY! Built of quality construction and nestled in a cozy, park-like setting, Arbors of Lebanon is comfortably secluded, yet conveniently located for your every need. Our management team takes pride in our community, as well as our residents. It is our pleasure to offer you the utmost comfort and happiness...Welcome to your perfect home in historic Lebanon!
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