I have lived at Marine Towers West for over 40 years. I have been pleased with the service I've received from the office and maintenance staff during that time.
Maintenance of apartments, building and outside areas is excellent. Management is professional, pleasant and responsive.
Great staff and communication!!
Nina, my leasing agent, is amazing! She immediately made me feel like family. I couldve rented someplace else, but I chose MTW because I knew it would be a wonderful place to call home, and she was a big reason. It is an incredible feeling to know there are people who truly care! Nina is a true asset to MTW!
Overall the accommodations are good, however there are often problems with elevators, lights being out, washing machines, and lack of outdoor parking in the evenings. It is rather pricey, but I do feel safe here. The office is often unstaffed with a 'return soon' sign on the door many times I stop by to pick up a package. Ideally if there were always 2 people in the leasing office then it could always be open during its usual hours. Maintenance has been very good about fixing small complaints.
Marine Towers West is a luxury highrise apartment community on Lakewood's prestigious Gold Coast, overlooking the shores of Lake Erie and the skyline of downtown Cleveland. MILLION DOLLAR VIEWS with spacious, apartment homes in a personal setting. Caring staff that goes the extra mile for you! Outdoor observation deck that is unparalleled in the city. Marine Towers West is ideally located minutes from every convenience, including downtown Cleveland, fine dining, shopping, major highways and Hopkins Airport.