Management is very bad about answering/returning phone calls(even in emergency situations). They never answer the phone or return voicemails. Half the time they won't answer their door. Problems in apartments are not quickly resolved. Sometimes issues are not even fixed even when asked repeatedly. It would not be a bad place to live if management took their responsibilities to the tenants seriously and took care of situations in a timely manner. Many units also have problems with bugs.
My cabinets were supposed to be fixed when I moved in I've lived here a year and they've yet to be fixed. My carpets aren't measured right they don't even reach walls to the walls in some areas & they come up completely off the floor because they aren't stapled down. they are clearly overdue for a replacement. My outlets are all loose and raggedy looking since I moved in. My hot water heater constantly goes out and I have to flip the breaker and they refuse to fix it. My kitchen has black mold
If I have something wrong with my apt, the landlady is to respond quickly. If they cant they tell me why, I lived here since 2007 and I was going to move out, because of all the riff raffe, but the landlady got rid of them...now it is quite..and I also was going to move because of a promotion...I still may..but not because of the turmoil I had.
I feel that the cleanliness of hallways and the outdoors is not presentable. There are broken rails in hall, stains, spider webs. The mailboxes are not locked and secure so mail can be sorted correctly. There is trash in the mail slots. I feel that if someone wanted to do a walk through and came in that would be part of a deciding factor about renting.
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