The Lakes Of Westdale

Records kept of calling maintenance and issues never fixed. Interior doors keep falling off. They said wrong hinges were used. Dishwasher wont work. Have to keep bucket under sink due to leaks. Toilet leaks water and poop. At least 3 neighbors have same issue. Stove keeps breaking. Maintenance just walks in without knocking or appointment. Was told an outside security camera was allowed but once installed was told it is not allowed. Cleaning and set a tote outside the door for a few minutes and maintenance takes it and throws it in the dumpster without asking. It definitely did not look like trash. Has been a never ending nightmare living here

We currently reside here at lakes of westdale since roughly april-may 2018. The first few months were okay, typical happiness from a new place that had sold us well when signing paper work. Many complaints and wont take them lightly.

1. All appliances are outdated. This problem cause months of leaks that were ignored by the complex. They even went into the apartment next to ours after calling repeatedly with the excuses of I forgot to write your address down, the wrong house number as given, a work order never written up....and more.
These leaks not only caused us pain from slipping on it several times. But they took 4 months to get around and low and behold yes we had appliances leaking...
Our toilet, dishwasher, and fridge all leaking.

2. Notice got misplaced. Legally need 24 hour notice on any entering the apartment which is nice. Especially if you work from home. We never got a couple noticed and turned them away since we never got them. Our whole block would except our home. When I talked to management they said "we make copies of each house we put a notice on" but that doesn't mean it actually gets to the apartment.

3. Pest control is a joke. We moved in, apartment seemed fine up until a few days later when the nats showed their faces. I mean a few dozen. Caused by an UNCLEANED garbage disposal. We dont have fruit on our counters and I'm home daily so my house is rarely uncleaned. Ants as well, my 7 year old dropped pepperoni on the floor, ignored it and thr next morning a pile of ants. They will walk around and they saw it's our dirty apartment....no sorry, I take trash out daily and sweep the floors twice a day because even the smallest crumb sends them into a frenzy. Outside I've found hills and tried to treat myself but there is only so much I can do in my own personal space of grass/patio.

4. The water bill cost more than a 3 bedroom home with a full family. Out water bill has reached the 300s. We are a family of 2 adults and 1 child. My husband

This apartment complex was great for us at first until we (and our immediate neighbors)started finding mice droppings and then physically seeing mice running around. We asked for the problem to be fixed and we did not see any for awhile. However, now we have more mice. Who wants to live in an apartment that has mice running all around?? Gross.

Nice property, love the pool and the pond.

The apartments are okay, the carpet is horrible and is ripping near the edges from a vacuum. You should totally live here if you enjoy people doing drugs in the parking lot in front of your apartment. Every single night random cars pull up, park behind the fence, do whatever, and leave. The complex wont do anything and the cops wont either. Its lovely. That is sarcasm if you cant tell. I can honestly say, as a young woman living alone, i do not feel safe and i have it here. Oh! I almost forgot! The drug heads mentioned above also enjoy looking into cars as well, so expect your car to be broken into. ;)