The Lakes Of Westdale

They are constantly taking care of the property and keeping it safe. During the winter the roads and sidewalks are plowed ASAP.

The community is always clean, staff is curteous and maintenance issues are resolved timely.

We currently reside here at lakes of westdale since roughly april-may 2018. The first few months were okay, typical happiness from a new place that had sold us well when signing paper work. Many complaints and wont take them lightly.

1. All appliances are outdated. This problem cause months of leaks that were ignored by the complex. They even went into the apartment next to ours after calling repeatedly with the excuses of I forgot to write your address down, the wrong house number as given, a work order never written up....and more.
These leaks not only caused us pain from slipping on it several times. But they took 4 months to get around and low and behold yes we had appliances leaking...
Our toilet, dishwasher, and fridge all leaking.

2. Notice got misplaced. Legally need 24 hour notice on any entering the apartment which is nice. Especially if you work from home. We never got a couple noticed and turned them away since we never got them. Our whole block would except our home. When I talked to management they said "we make copies of each house we put a notice on" but that doesn't mean it actually gets to the apartment.

3. Pest control is a joke. We moved in, apartment seemed fine up until a few days later when the nats showed their faces. I mean a few dozen. Caused by an UNCLEANED garbage disposal. We dont have fruit on our counters and I'm home daily so my house is rarely uncleaned. Ants as well, my 7 year old dropped pepperoni on the floor, ignored it and thr next morning a pile of ants. They will walk around and they saw it's our dirty apartment....no sorry, I take trash out daily and sweep the floors twice a day because even the smallest crumb sends them into a frenzy. Outside I've found hills and tried to treat myself but there is only so much I can do in my own personal space of grass/patio.

4. The water bill cost more than a 3 bedroom home with a full family. Out water bill has reached the 300s. We are a family of 2 adults and 1 child. My husband

This apartment complex was great for us at first until we (and our immediate neighbors)started finding mice droppings and then physically seeing mice running around. We asked for the problem to be fixed and we did not see any for awhile. However, now we have more mice. Who wants to live in an apartment that has mice running all around?? Gross.

Nice property, love the pool and the pond.