They charge an abundance of needless fees to nickel and dime their tenants. Staff and maintainance are incompetent. There were many maintenance issues with the apartment when me moved in and had to constantly call to have things fixed. We didnt even get a mail key for the first 2 month. The office staff had to keep coming over and opening the mailbox for me. If you pay your rent even 1 day late, the late fee is $160. Avoid at all cost!
What an awful place to live! The people is the office Yolanda, Megan, Terrence, Jason. None of them are caring or understanding about residents. They hire anyone to do maintence work, which takes forever to even get done. They may respond but I doubt it! When they do respond they do such a poor job! The complex only cares about money, be careful they might just decide to tack on $200 to your rent because they feel like it. There are cats EVERYWHERE! It's disgusting, they sit on the cars and everything, The office managers are so nosy you can even walk outside the wrong way without them complaining, I wish I never would've signed a lease here. The inside of the unit are pretty old and everything has been reused hundreds of times. They make it seem nice with the show unit but it's an awful place to live and I do not recommend it.
This place looks nice but it isn't. When we first moved in they gave us a different apartment then the one they initially showed us. It's very old and since being here for less than a year, we've had to get a new stove and water heater. We've had issues with bugs, mold and now lead. They tell us it's not mold or lead but the drywall company said it is. So we're calling the health department for them to check. They have wild cats outside that the neighbors are feeding. They keep saying they know whose doing it, but they won't do anything about them. There has to be like 8-12 cats in one area. The maintence guy does the best he can but he's one person so he's never quick to respond. The staff is super trash. Masa is new and she's super rude and disrespectful. If I were you, I would go live in a cardboard box. I can't wait until our lease is up.
The complex has issues and has trouble with maintenance staff and keeping a solid staff. Work orders take forever to get resolved or fixed. Dumpsters are always full and overflowing. A lot of stray cats live around the complex and the list goes on
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