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I have been here a week and before I even moved in the property manager jumped down my throat for calling her and asking her about my apartment, She talked to me like she was scolding a child. The day I moved in I noticed several things were not done to the apartment. The door to the patio did not close all the way or lock so cold air was being blown into the apartment making my place very cold. I brought this to the manager and maintenance attention the same day but nothing was done till today when they taped it shut and promised to have it fixed by a contractor, but it took me making several calls and crying to get that to happen. The running boards are all damaged and messed up throughout the apartment and there is no heat. I have a child with special needs and this is unacceptable. I also have a non-working dishwasher, no pole to hang clothes in my daughters closet , screens missing from windows, cracked window in my room, and some places that maintenance didn't bother to paint. Moving here has been a nightmare and I really wish I didn't move here at all. I have been stressed out and depressed about the whole situation. I work hard for my money and I deserve to be comfortable and not have to live like this. Oh yeah I was told by the maintenance supervisor that I would have to wait till older work orders were taken care of before they got to mine. Really??? I just moved here a week ago and everything should have been in working order before I moved in. Don't move here!
This was a very pleasant experience as a returning tenant. Keep up the good work.
Rug in hallways ripped and stained. Very small for one bedroom.
I liked how the lady presented the apartment and how helpful she was
Been living at Waters Edge for about two years. Considering the size of the place, and diversity of the residents, I find the support staff, (maintenance, customer service, management, etc.) to be a great group of consistently responsive human beings. For the most part, It's been a safe and clean environment. I have also interacted positively with quite a unique and diverse group of neighbors from parents with new-borns, to senior citizens, plus school-agers, new college graduates and many ages in between. The only complaint I hear is usually because no one ever wants to wait on an elevator. Unfortunately, with 16 floors, it's inevitable. There are only two and except for an occasional breakdown, they have been running pretty well this past year. I think the wash machines are pricey but convenient. For the most part, its been a pretty quiet community except for some residents or their visitors that forget to turn down their voices and their car radios when they are they are in property parking areas or waiting on someone.
Water's Edge is lakeside living at its best! This tranquil community is the place to be. Wake up to spectacular views of gorgeous sunrises and say good night to brilliant sunsets over Lake Erie. Fabulous amenities await you including sparkling outdoor pool, newly updated fitness centers, picnic area with tables and charcoal grills, and a party room! Our spacious studios and our 1, 2 and 3 bedroom suites feature newer carpeting, newer appliances, counters, cabinets, tiles and ceiling fans. Enjoy the conveniences of a full service business center, underground garage parking, controlled access entryway and on-site laundry facilities. We also offer online rental payment and maintenance requests. Visit Water's Edge and we know you will agree - it is just what you are looking for! You will be able to enjoy direct beach and lakefront access right in your own backyard! CLICK HERE for details on the Euclid Lakefront Development Plan!
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