Things broken when we moved in...tried over charging us for damages when moved out.. maintenance was super slow and didnt come most of time
I lived at Woodlands for 5 years. The reason we lived there for so long wasn't because it was such an amazing place to live. It was because I dread moving so we toughed it out until we finally saved enough to get a house. The apartment was OLD, they had a ROACH INFESTATION that was only taken care of once and then we took care of that problem ourselves, and 1 MAJOR problem when I FINALLY moved out. I shut off my electric a week early and they charged me $200 for it. I talked to the property manager before moving out about potential moving out charges I would get, and she NEVER warned me or reminded me to not shut off my electric early. I even talked to my neighbor that lived there and she told me that they warned her about that specific potential charge. I didn't get a warning or a reminder. This just shows the lack of customer service and that they don't treat every tenant the same. When I finally talked to the property manager, AMARA, about meeting me halfway with this specific charge and she said NO and shoved the contract that I signed 5 YEARS AGO in my face and telling me that they already discounted it for me!! This is very disappointing because I work in banking where we have problems about money all the time and we would always try to provide a solution to their money situation. It's such a shame that Woodlands doesn't do the same with their customers. I just wanted to be treated the same and get the same reminder courtesy as my neighbor got. It shouldn't be about the money, but the excellent customer service and Woodlands is the total opposite of that!!
SO FUTURE TENANTS!!! DON'T GIVE THEM ANY REASON TO TAKE YOUR MONEY!!!
I lived at the Woodlands for 7 years! And loved it. The staff was so awesome and the apartments was very nice. I got a new job that was almost an hour away, so I had to move....other wise I would still be at the Woodlands. Carolyn A.
My son lived at Woodland Apt for 1 year. It was his first apartment so the office manager told him he needed a co-signer. I gladly co-signed for him. Everything was fine, He probably paid on time every month, then his lease expired and he moved out. That is when the drama started. The people in the rental office called him and told him he needed to pay an additional $75. My son never got back with them to pay the $75. Now at this point, anyone and everyone knows that a co-signer (ME!) is to pay it. However, the head office manager NEVER contacted me to inform me to pay the 75 one-dollar bills! Instead, she passed my name and my son's name on to a Debt Collection Agency-which is bad for a person's credit! After the Debt Collection Agency called me and I settled the matter, I went to confront her about this. I ask her why she did not simply pick up the phone and ask me for the measly $75. Her replies were-in my view, nothing but well-rehearsed excuses and alibies. All I wanted was a simple apology but she stubbornly refused. If you are considering moving here, my advice is this. A) Any questions you have, write them down ahead of your interview time with the office staff so that when you ask them your questions, record on your iPhone their replies so that you can transcribe their words and make them sign your contract before you go signing all of their contracts! B) After you move out, arrange to go with the person into your apartment where you lived that is inspecting it so that you can challenge every idem they decide to see as needing you to pay for. Other than that, the apartment complex is an absolutely nice place to live!
Living at Woodlands Apartments puts all of Metropolitan Columbus, OH at your doorstep, making it a prime place to call home. You will enjoy practical amenities that make everyday living comfortable at affordable prices. We offer many flexible lease terms for our studio, 1 and 2 bedroom apartments to suit your needs. Our commitment is to provide top quality customer service at an affordable price. For those who travel often for business or pleasure, Woodlands is located just minutes from Port Columbus International Airport.
Woodlands is conveniently located with quick access to I-270 and I-70, near shopping centers and restaurants, as well as public transportation. Whether or not you're a gourmet chef, we know you'll appreciate the close proximity to local dining options on those nights when cooking is the last thing you want to do, but eating is essential. Try King Gyros Greek Restaurant, O'Toole's Irish Pub & Grill, Bella Doma or Indochine Cafe, all located near Woodlands.
You'll never be short on entertainment living at our Walnut Ridge Columbus apartments. Exercise your need for retail therapy at Easton Town Center. Get outside and hike around Whitehall Community Park. In order to both work and play hard we know you have to be in top form, which is why we are conveniently located near medical, dental, and veterinary services.
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