Our doors are locked but we're virtually open! Self Guided tours available!
Great I loved it I am looking forward to moving in
I really like the people that I have met there. They seem very friendly and helpful!
GoldOller acquired The Gardens a few months ago, and they haven't made any significant or notable changes. They do, however, have rude, unfriendly, and incompetent staff. To make a long story short, we have been dealing with extremely rude and loud neighbors and have been in contact with Charity the "community manager" as well as a regional manager Tanisha who have both done absolutely NOTHING to help us. Reaching out to their corporate office and submitting a BBB report did nothing either. They've offered to move us to another unit and that's about it, but why should we be the ones to move? They also haven't offered to cover our moving expenses and claim that it's not possible. Stay far away from this property if you want to feel safe and want your voice heard when issues arise. Our neighbors get to continue being loud and threaten and harass us while the people in the rental office plan silly community events and ignore our emails. We cannot wait until our lease is up and we are considering our options to move before then.
The Gardens representative Patrick was very cooperative with us as we dealt with the uncertainty associated with selling our home. He worked hard to provide us a unit that met our needs.
The walls and ceilings are incredibly thin. We dealt extremely loud neighbors for almost a year, and after they moved out, we thought we might finally get some peace and quiet until the rental office decided to move in roommates with a DOG above us. We finally had to ASK to be moved to a different unit after multiple complaints, which they agreed to do. Before this, they had offered no real help or any solutions to the problem at all aside from scolding us and getting attitudes with us over the phone when we called to complain.
A lawyer urged us to submit a request to the corporate office to get reimbursed for our moving expenses due to the inconvenience, but they refused to do so. We were confident that we would be getting our security deposit back from our old place because we left it spotless, yet they are trying to charge us for stains found UNDERNEATH the carpet in random spots. These people are crooks.
The only reason we agreed to move to the new unit is that we were guaranteed some relief from loud upstairs neighbors. We explained that my mother cannot live in an upstairs unit due to her bad knee, and we asked if we could know beforehand who exactly would be living on top of us to decide if the move would be worth it. We were told that while they cannot give out personal information, that we should be very happy. We are now dealing with loud upstairs neighbors AGAIN (three men, one woman, and one child) after the previous neighbor moved out about a week ago.
WELCOME TO THE GARDENS APARTMENTS
Located in Columbus, Ohio, The Gardens Apartments is a beautiful community that you would be proud to call home. With unmatched amenities, a dedicated management and service team, and a location close to everything, The Gardens Apartments lets you live like you've always wanted at a price you'll love.
Life on the GO means so much more than just residing in a wonderful apartment. We offer unique lifestyle services that give residents more time to enjoy a community of friends and neighbors. Take a closer look today! You'll love what you see.
Lease terms are variable. Please inquire with property staff.
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