Living at Bedford Commons has been wonderful!! The office staff is super friendly and maintenance is always quick to respond to work orders.
I lived at Heathermoor for 3 years and during that time the maintenance staff was fantastic but the leasing staff not so much. If you move in make sure to take pictures, record any imperfections and expect to fight to get back your security deposit. I was charged an additional month for water, for stove drip pans (because they weren't new) and carpet wear (also not new and stained).
Fairfield Residential your management company will not be any help in getting you what you want. Good luck.
Would give no stars if possible. Was told at the beginning I would have a non updated end unit. Was sent my new address that was a more expensive middle unit that was updated. I went into the office to address this the first time I was told all apartments were rented and I could only talked to Brandon about the matter. So I went in and spoke to Brandon who told me someone rented the end unit I was told would be mine after I left! I'm not sure how that makes sense. This is all less then three weeks from my move in date. I was asked if this was a deal breaker. How is this not three weeks from move in day! Scrambled and thank god found a new apartment were the leasing office isn't extremely unprofessional. Was told done of my money would be returned since it was after three days of the application. They also told me they can't promise specific units... So what is the point of offering specific units! This place is a joke! Sure seems like a bait and switch to me! BEWARE!!
I really do like this apartment
Don't trust Heathermoor's autopay for rent - If they change it, you will be charged a $90 late fee! Every month for the past few years, my rent has been paid automatically from my bank account through autopay on Heathermoor's website. Yesterday Heathermoor sent me an email and put a letter on my door saying that I had missed my rent payment. So I tried to login to the website but was unable to. I called the Heathermoor office that day and left a message asking what went wrong. The next day, my wife dropped by their office to settle the issue. Heathermoor had changed the website and apparently removed my autopay settings. So they set up autopay again and CHARGED A $90 LATE FEE for missing the rent payment. I wonder how many tenants they did that to? What an easy way for them to make an extra $90 per tenant!
Two communities in one. Two times the fun. When you step into our Columbus Apartments you'll feel a palpable buzz. Maybe it's our 1-bedroom apartments and 2-bedroom townhomes, upgraded with amenities to please. Or maybe it's our people--a staff you'll love to meet, and neighbors you want to know. Shop your needs at Whole Foods and Trader Joes; window-shop your wants at one of four major malls. Our coveted location in the Dublin school district puts you minutes within lively downtown, curious caves, and trails to explore. Set against one of America's Top 20 Creative Class Cities, our community buzzes with energy to excite. Step in to flexible living at Heathermoor & Bedford Commons Apartments, and step up to possibility.
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