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Ratings & Reviews

801 Polaris

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Overall Ratings
(2 Ratings)

2 Reviews for 801 Polaris

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Very poor customer service and terrible parking.

We have had several issues in our unit during our 6 month stay. No air conditioning for 8 days, dryer vent line clogged requiring us to run dryer 4 times to complete one load of laundry. Maintenance team is very nice but has been unable to solve the vent issue and it took 4 maintenance requests to get the air conditioner repaired.

Leasing office team complained about receiving our delivered packages and threatened to send our things back if we didnt pick them up by the end of the same day (gave us less than 90 minutes between phone call notification and their close time) while my husband was out of town and I was at work until after 8:00 pm.

There are only 30 outdoor parking spaces specifically for guests (not tenants). This means you are required to pay an additional fee on top of rent to use the parking garage ($50 per car per month) and the garage is so crammed that anything larger than a compact car struggles to drive through and fit in the spaces.

The only two positives is the location and the apartment design (modern and updated, very beautiful).

Needless to say, we will not recommend this apartment building and share our experience with anyone inquiring. We have felt like a burden to be living here while we wait for our new construction home to be complete. I emailed the leasing office last Thursday night about our frustration with the delivered packages and still have not heard from them.


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Staff is spectacular. Love them. Great experience.

Jimmy Orr


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Apartment Features

Air Conditioning
Cable Ready
Hardwood Flooring
New/Renovated Interior
Oversized Closets
Smoke Free
Stainless Steel Appliances
Washer & Dryer In Unit
Garbage Disposal

Special Features

Disability Access
Furnished Available
Short Term Available

Community Features

Accepts Credit Card Payments
Business Center
Covered Parking
Emergency Maintenance
Extra Storage
Fitness Center
Green Community
Swimming Pool
Wireless Internet Access
Controlled Access
On Site Maintenance
On Site Management
Pet Friendly

Additional Features

Contemporary Color Palettes
Pendant Lighting
Modern Architectural Accents
10 Distinctive Floorplans
Vessel Sinks
Walk-in Closets with Extra Storage
Washer and Dryer in Unit
Stainless Steel Appliances
Controlled Key Fob Access
Wood-Style Flooring
Granite Countertops
Energy Efficient Windows
Outdoor Hammock Garden
Outdoor Grilling Station
Business Incubator with Free Wifi
Smoke-free Community
Guest Intercom Entry System
Complimentary Recycling Program
Covered, Dedicated Parking on Each Floor
Electric Car Charging Station
Covered Bicycle Parking
Courtyard Views


Property Details

801 Polaris - Columbus

801 Polaris

801 Polaris is an apartment community that brings the convenience of suburban living to the sophistication if the urban experience. With close proximity to restaurants and retail, entertainment and business, it's designed for people who want to spend more time living life and less time driving to it.


Rating 9

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Rating default

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Rating default

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International Academy Of Columbus

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