I've been a resident of Williamsburg of Cincinnati for 4 years, recently I've moved into a new unit. This unit is beyond unacceptable! It should never have been rented in this condition. It is painfully obvious that it wasnt cleaned prior to my moving in. The shower still had hair in it, the bathroom floor and vanity also has hair. The shower doesn't drain, and there is no hot water as the breaker for the water heater was completely missing! The toilet was not cleaned at all from prior resident, and still had stains in it. The bathroom mirror still had toothpaste on it. Utterly ridiculous! The breaker box was left exposed, and the shelf and hanging bar in walk-in was broken. The fridge doors were hung so that you cannot get into the fridge. Kitchen floor, counters and cabinets were left uncleaned. I'm beyond disappointed in the condition of this unit and cannot believe anyone would find this unit ready to move into. The complex has been notified of all these issues. The cleaning I have done myself, but most issues remain unresolved.
Maintenance where is a joke they come they want to no matter how big or small the situation is. They claim to have recourse but only one of them works.
Best thing is the sizes of your rooms, they have fitness center, swimming pool, clubhouse and some decent staff...not all of them tho. Place is noisy, dirty out property not kept well at all. The laundry rooms are horrible/disgusting. Maintenance request being fulfilled, Forget about it.
Yes very good workers at this location and lovely apartments...
The reason for the low rating DIRECTLY relates to their maintenance department or the person that runs it. The people and sales associates in the main office building are great - 5 stars - but, the Williamsburg of Cincinnati maintenance department/manager is dismal at best and you'll wait FOREVER for them to show up to fix things - if they ever do!!
Fact: I move in and the kitchen drain-disposal does not work which in turn effects the kitchen sink drainage as in: IT's PLUGGED! And this issue in effect, keeps you from running the dishwasher as it has to empty into the clogged kitchen sink drain. I put in 3 requests to fix these issues, along with a leaky-air entrance door, broken refrigerator handle, missing silverware basket for the dishwasher and I'm STILL WAITING 4 weeks later! I went to the office and inquired: What do you have to do to get maintenance to do anything? Are they on vacation? Short staffed? The office staff quickly replies "Oh no, everything's fine." I put in 3 requests to repair issues that were left from the prior tenant and it is 4 weeks later!...What is the problem? Then this person named Paul (he's a manager of some sort/something?), says "I'll talk to them tomorrow..." And once again, he drops the ball or he forgets or he just doesn't care and the wait to fix these things continues!
Otherwise, it's a nice, fairly quiet place to live with large rooms throughout but, if you ever need a repair; GOOD LUCK!
With 138 acres of lush lawns and landscaping, Williamsburg of Cincinnati Apartments and Townhomes is every bit a picturesque homecoming, a relaxing welcome after a hectic day. Our apartment homes are equally as relaxing, offering spacious apartments and townhomes - some with three bedrooms and a basement! - that pack on the comfort with floorplans that let you spread out and unwind.
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