New Salem Village

Nice place but they took my money n never called me back

Great place to stay I've heard looking forward

I went to tour the apartment complex in early March. When I went into the office and asked for a tour, they basically gave me the keys to two different one bedroom apartments, a map of the complex and how to get to the different buildings, then sent me on my way. Long review short, the first one looked like a dungeon and the second one had fire alarms all on the floor, a door was off its hinges and was laid on the bedroom wall, and the bathroom was undone with pieces left in the tub. Also, the second apartment building had a very weird smell that you could just not ignore. That "tour" said a lot about the management there. The only thing good thing I can say about the place would be that the neighborhood is somewhat quiet and the prices are decent.Nonetheless, I've found another place to call home.

I lived here for a year and it was a good experience until the company switched management. I moved out over 2 months ago, and I am still waiting on my security deposit and other funds, which are a substantial amount, to be refunded back to me. Every time I call the office I am given the run around, and when I got in contact with one of the owners he was more concerned with how I got his contact information rather than taking care of my problem. I was a good tenant, and I never made a late payment not even once. Why is it so hard for these people to do the right thing? At this point, I definitely would not recommend living at Carolina Woods Apartments.

Carolina Wood's staff is amazing; any problems we have had they come right over to fix any issues. The ladies in the office are always very friendly and greet me by name.