MILL 800 APARTMENTS

Mill 800 NEEDS a system to buzz in guests. All of the other luxury apartments in the downtown area allow their residents to buzz in guests from their phones, and it is incredibly inconvenient that we are unable to do so. I am honestly surprised we don't have a system like this. I also would like to see a guest parking pass system put in place. It would be wonderful if there were 2-3 spots in the parking lot where guests can park their cars on the weekends without having to worry about getting booted. My girlfriend's car was booted, and I don't want this to happen again.

We love it here and have no complaints. There are some ways to make it even better and I think it will get better and batter.

My time at Mill 800 was a mixed bag. Overall, it was fine for the 2 years I spent in Winston-Salem, but I always felt envious of friends who lived in other buildings downtown because their homes were more secure and well-maintained.

The good:

1) Every apartment is uniquely designed
2) Finishes were above average for this price range
3) Gym and lounge were nice features to have on site
4) Close to all that downtown has to offer
5) Most of the staff were professional and helpful in my interactions with them. Staff turnover here was frequent.

The bad:
1.) Parking is free, but it suffers from either poor planning, lack of funds, or both. The empty warehouse at the center of the property was supposedly going to be extra parking, but just sat there like an eyesore for the 2 yrs I live there.
2.) Communication is inconsistent and should include both printed papers on doors (which get stolen/lost/fall off) and email notifications. I once came home after being out of town to a boot on my car and a $140 fine because management had failed to notify of parking policy changes via email and the printed notice was no longer on my door. I had to pay the fine for Mill 800's poor communication strategy.
3.) General upkeep of the place is lacking in a lot of ways: dog poop everywhere, a broken door stays broken for months on end, landscaping looks awful, giant potholes in the "overflow" lot.
4.) The dog park is not maintained at all and often contains debris. My dog sustained a serious injury requiring surgery after being injured by a piece of glass there.

Overall, if you can't afford to live in a nicer building, a Mill 800 apartment itself will be nice, but the community is not. If you can afford a place at one of the many other downtown options, I suggest going to one of those.

The apartments are lovely and the price is very reasonable but there are some definite issues with this complex. There is not enough parking spaces for all residents. The walls arent adequately insulated so the noise from neighboring apartments is quite loud. The hallways and common areas are always at least 80 degrees. There is an abundance of dog waste around. The lower level stairwell floods frequently. Finally the management office is very poorly run and it seems like the property manager changes every month.

Parking is very limited. Very pet friendly! Apartments are great, cool features, nice appliances, and lots of space.