I lived here for one year while I was a student at Cape Fear. Zero rules are enforced here. The employees are helpless to cracking down on noise and parking issues. Parking is not regulated and noise complaints are thrown in the trash. When signing in, you're given a nice big list of strict rules you're expected to follow, but nothing happens if you don't. I complained about my neighbors taking up three spaces with their cars in front of my apartment and partying in the street until ungodly hours of the night. Nothing happened.
Need something fixed? Light switch or dishwasher broken? Get ready to fix it yourself, that is if you can find your tools under the mounds of cockroaches living in your cabinets. I reported upon moving in that my light switch wasn't operational and that my sliding door did not lock. The repair man shrugged and said "huh. weird" to both issues. Had to fix the lock myself and buy a lamp for the room.
Don't like it? Ready to move out? Great! Here's a 900 dollar charge to fix the carpet that you left in pristine condition when you left. I took photos of my carpet, expecting some kind of last minute jib in my bill from this complex. Sure enough, I got the replacement bill. I argued that the carpet was in fine shape and finally agreed to pay for it, only if I could see pictures of a new carpet going in. I was paying 900 dollars for it, after all. Instead of agreeing to simply snapping photos to prove a new carpet even existed and sending them to me, I started getting calls from a condescending debt collector, threatening to smash my credit score if I didn't blindly give away nearly a thousand dollars to the complex who, instead of discussing further the issue of the carpet, explained that in my original contract I agreed to a lottery-like system where each eighth tenant, whomever that may be, is forced to buy a new carpet in that specific unit. Such an agreement was never disclosed to me upon moving in.
All in all, this place is garbage.
Don't do it... Save yourself. Reported a leak around 12pm in the office to Scott. Took Dad to ER, came home to water on the walk way to his apartment, open door, kitchen flooded, carpet soaked.
Called after hours maintenance and he was very nasty to me and clearly did not have any concern for my 77 year old father who lives alone. My shoes are soaked from helping my dad walk through the water to the bathroom. Unbelievable.
CHRIS WAS NASTY TO ME WHEN I ASKED HIM TO SEND SOMEONE TO CLEAN UP ALL THIS WATER, 30 MINUTES LATER, NO ONE IS HERE YET! And the water is still leaking!!!!!!!!
He told me my dad's water would be turned off for the night, I told him someone should have followed up and he said they did, well they some how missed all the water flowing... Unbelievable!
Coming from the ER to this dangerous situation, and maintenance who could care less.
This is the second time this leak has occurred under the sink in the same spot. Terrible plumbing work...
Do not move here... You'll be sorry.
There have been many leaks here, ants, roaches among other things. My dad only use the kitchen water and his water bill is much higher than his light bill.
He's 77 why is his water bill so high? Leaks!!! He doesn't use the shower, dishwasher, no washer /dryer... Only the kitchen sink and he eats out everyday.
He lives alone...
Save yourself, pass this place by.
They got back to us very quick. We have not visited there yet.