Clear Run

I love living here .The office staff are awesome.

Affordable, great location, great faculty and gym/laundry facilities. Being a student and working full-time, I am always busy. Having the offices and a gym on site, makes it so convenient. I love being walking distance from school and also right around the corner to shops. The staff here has been wonderful with accommodating to my needs, helping me move into a one bedroom after my roommate randomly left was so kind. I recommend Clear Run to all of my friends!

Interest in a 2 bedroom. Love the area.

I was excited to move into Clear Run last May, everyone was polite and the units we toured were pretty. As soon as we moved in, there was a switch in how we were treated. There's no need to call the leasing office, they won't call you back without multiple calls, especially if something is broken. You have to go to the office and knock on the door and aggressively beg to get anything fixed. When I finally can get in contact with them by walking over to the leasing office and knocking on the door, all of my concerns are immediately shrugged off and I feel extremely disrespected every time I walk in that door. Even after I finally get through to them on the phone to make an appointment, Morgan is often unable to look up from her computer long enough to acknowledge my presence, though she verbally makes it very clear she doesn't have much time to talk due to the fact her break is coming up, even though I have had some pretty drastic concerns that needed to be resolved. This happened on multiple occasions. They constantly make me feel extremely uncomfortable about payments. Often they just "forget" to withdraw payments of $1,500+ out of your bank account for months. After contacted multiple times about doing this three months in a row, they had no solution. I sat in the office over an hour one day with everyone shrugging at me saying they didn't know what to do they'd just try and take money out until it seemed like it was working. Eventually, all of the payments went through, yet it seems a bit inappropriate I have to beg them to take my rent money. I ran out of characters and will next be posting my list of everything that is broken. Bottom line, DO NOT DO THIS TO YOURSELF. There are places in Wilmington for both students and nonstudents that are cheaper and so much nicer, along with so much more respectful and caring landlords. I repeat, do NOT put yourself through this.

I don't really know where to start so i'm just going to start shooting off the multitude of issues I've had while living here. The rats. Not mice, but rats. Big ones. When we complained that we had rats in our apartment management didn't believe us. The rats had dug a hole between my and my neighbors wall and would just come and go as they pleased They started living in the ceilings and you could hear them at all times. They started ripping up insulation and it would rain down on us through the air vents. We literally had to catch one ourselves and take a picture and still they did nothing. Our neighbors had them. Still nothing. We had to catch all 3. Finally they came and cut the branches off the building but that was after MONTHS. The roaches. Every building i have lived in here has had them. They are EVERYWHERE. In your shower, your fridge, your furniture, your dishwasher, your cabinets. Everywhere. I had to buy paper plates and plastic utensils bc i couldn't eat off my own dishes. DO NOT BELIEVE THEIR RESPONSE THAT THEY OFFER WEEKLY BUG SPRAY. THEY DO NOT. BUT YOU WILL BE CHARGED FOR IT. German cockroach infestations don't go away by a spray. Everything in here is cheap. The cabinets keep falling off. The maintenance guy even told me he has to fix them repeatedly bc they are just cheap and keep falling apart. Several have hit me in the head. The fan cover in the bathroom keeps falling and hitting me in the head. The shower currents continually pull off the wall and have to be repeatedly fixed. The toilet has to be continually fixed bc it won't stop running. The maintenance guy knew what the problem was before he even got here. He says he has to fix them all the time in all the apartments. There are no lights or fans in any of the bedrooms or living room. The power bill is OUTRAGEOUS bc the sliding door and windows all have leaks in them. You can't keep the apartment warm when its cold outside or cold when it's hot outside. Imagine it being 100 degrees o