Apartment Guide

The Cliffs at Waterford

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859 Cliff Circle, Spring Lake, NC 28390

Ratings & Reviews

Review
The Cliffs at Waterford

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Overall Ratings
(18 Ratings)

10 Reviews for The Cliffs at Waterford

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This place is not worth living in and they do not care about their residents with health problems, especially veterans. They discriminate against residents by allowing some to do things like get out their lease early 6 months and even 10 months before their lease is up. Then other residents they will tell them that they are responsible for their rent until their lease ends if they move. Now tell me how does that work? They let some tenants break the lease and go with nothing on their credit but some they will not.Clear case of discrimination. I been living in an apartment since November 2018 with damages they are trying to charge me for that was here before I moved in. Before I was moved in November, I was staying in a half gutted out apartment for two and half months before they moved me to the next building that still had damages. I am a veteran with breathing problems and I sleep with a machine at night because I stop breathing in my sleep. They did not care that I could not use my machine and me and my small 9 year old could not breath in this apartment. This place is so ridiculous and I am so happy I still got proof. The good ratings they received on this site is from tenants that loved the property managers that use to be here and residents was giving them that rating NOT Wellington Advisors.

06-24-2019

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Hello and thank you for your feedback. We take reviews like this very seriously and do not want any of our residents to feel this way. I would love the opportunity to speak with you to better understand the situation and work towards an understanding and solution. Please feel free to stop by the office, call me at 910-339-0550 or email me at [email protected]
Thanks You,
Nikki Johnson
Property Manager

07-02-2019

Previous Management Company

We just moved out of the apartments, everything was great until we left, we only got back 100 in our security deposit. We made sure the apartment was cleaned out, they told my wife and I dont worry about the carpets getting clean since we been there for 2 years. We are very disappointed.

08-23-2018

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Hello, thank you for your feedback. As we went over in the office, there are no carpet charges on your account. Your charges were from other things such as prorated rent, water usage, vinyl repair, and carry over from previous month. I am more than happy to go over it with you again if it will help. We don't want you to feel short changed or disappointed. Please reach out at 910-339-0550 or [email protected] and we can chat offline.
Thanks,
Tasha Johnson
Property Manager

08-27-2018

Previous Management Company

This is my 3d apartment since arriving to NC in 2008. It's, by far, the BEST apartment complex I've lived. The staff (Ms Christy & Ms Tasha) are exceptional!!! Also, kudos to the maintenance personnel for the well manicured upkeep of the grounds...very impressive! I plan to purchase a home in 4 years; the Cliffs at Waterford will remain my placed of residence until that time. It's simply a phenomenal place to call home!

03-05-2018

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Thank you so much for your kind review! We appreciate having you at the Cliffs and look forward to continuing to serve you in the future.

03-09-2018

Previous Management Company

Tasha is so sweet, her number one priority is making sure her residents are happy and it shows! Ive never left the office unhappy with my experience the leasing staff is just so amazing. They truly care about their residents and future residents; it makes all the difference!

02-26-2018

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Thank you so much for your kind words. We believe all of our residents deserve the best and strive to provide that every single day.
-Tasha

02-28-2018

Previous Management Company

I been living here for about 2 years and I have to say that Tasha, Holly, and Kristy have all been great. If you need something repaired, the maintenance manager, Mr Tom is there in no time to fix it. The neighbors all look out for one another and its like we are all one big family here. There is a nice gym to workout in and plenty of area to take a nice stroll. The apartments are nice, beautiful, comfortable and affordable. I would highly recommended these apartments. This is my own personal opinion and no one is paying me nor giving me anything to say this. This place is truly home for me.

02-26-2018

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Thank you so much for your feedback. We appreciate you more than you know!

02-28-2018

Amenities

Apartment Features

Air Conditioning
Balcony
Cable Ready
Ceiling Fan(s)
Dishwasher
Microwave
Oversized Closets
Stainless Steel Appliances
Vaulted Ceilings
Washer & Dryer Connections
Refrigerator

Community Features

Accepts Credit Card Payments
Business Center
Clubhouse
Fitness Center
Gated Access
Laundry Facility
Pet Park
Playground
Swimming Pool

Additional Features

Gated Community
Minutes to Fort Bragg & Pope Air Force Base
Additional Storage Units on Patio or Balcony
Barbecue/Grill Area
Patio or Balcony with Every Floorplan

Property Details

The Cliffs at Waterford

The Cliffs at Waterford Apartments offers a stylish, spacious and invigorating place to call home. Conveniently located in Spring Lake, NC outside of Fayetteville. We offer two and three bedroom generous living space apartment homes that are within minutes of Fort Bragg and Pope Air Force Base! The Cliffs at Waterford perfect setting for relaxing by the serene pool. Our apartment homes feature sleek luxurious upgrades such as granite counter tops and stainless steel appliances, washer/dryer hookups, extra storage, ceiling fans, microwave, dishwasher and much more. Make your next address The Cliffs at Waterford!

Schools

Lillian Black Elementary School

125 S 3rd St
Grades K-5 | Public
Apartments Near Lillian Black Elementary School
5/10
Great Schools®

Pine Forest High School

525 Andrews Rd
Grades 9-12 | Public
Apartments Near Pine Forest High School
4/10
Great Schools®

Spring Lake Middle School

612 Spring Ave
Grades 6-8 | Public
Apartments Near Spring Lake Middle School
3/10
Great Schools®

College Lakes Christian Academy

4704 Ramsey St
Grades 4-7 | Private
Apartments Near College Lakes Christian Academy
No Rating
Great Schools®

Northwood Temple Academy

4200 Ramsey St
Grades K-12 | Private
Apartments Near Northwood Temple Academy
No Rating
Great Schools®
*All content about schools and school districts is provided by GreatSchools, a third party. Apartment Guide does not create, develop, contribute to, or endorse this content.

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