Vie at Raleigh

They have completely terrible customer service! They do not honor their promotions, and they charge you for everything! They will charge you if you decide to have someone sublease your apartment, they will raise your apartment rate every year by $80, and $100 if you renew Yule your old short term lease.Also it's not really a clean environment except for the clubhouse. I stay there and when signing my lease I was promised a free months rent for my birthday month. When my birthday month rolled around it seemed as if I was speaking a foreign language. They did not honor nor care about how the brand ambassadors confirm that I would get a free month's rent as well. They informed me that it did not matter. Their property manager as well as their account manager is never in the office unless you decide to stop by. If you were to call them with a problem they will never answer their phone nor call you back if you left a message. This apartment complex regardless of it being student housing is the worst mistake I've ever made! They have plenty of bad reviews and I did not take notice to them when moving in. Now I'm regretful that I did not pay attention to the bad reviews before moving in. If I were you I would advise you to find a different housing complex and or student housing.

I have lived here for about 3 years now and nothing has changed. You could say that it actually got worse thought out the time. They have tried to make me pay late fees for payments that they messed up. The online payments have a huge charge and most of the time won't actually work. Everyone who works here has been no help and rude in one form. I have had people who worked here and were contracted through them just walk right into my apartment without informing us about them coming by. I also wish that they would have better leasing options for students. I have lost so much of my time, money, energy, and sanity at this place.
Do not live here.

Never trust the management. They took me to collection and I never dealt with them before. Very difficult to get hold of them and the management never speaks to you. they always directs you to a an answering machine and never get back to you. don't ever trust them with your information.

My son went to live in Vie on August 8th, the first impression of the apartments was very dirty, after complaining several times they did not even clean the balcony nor the room with washingmachine nor dryer! If they were supposed to prepare the apts for newcomers, they should have made a list of broken furniture and have them changed before newcomers move in! Im really upset how many forms he had to fill in, conditions, rules but Vie does not fulfill expectations from their side. After 3 weeks living there the swimming pool is not yet open!!! They only lease for 12 months, but not 10 months which is the usual academic year, they promised to sublease the last 2 months before summer 2018, lets hope this works, because we do not want to pay for 2 months more without living there! A 10 months option should be available when talking about students! Thank you and best regards

Do not believe anything on this place, it is a dump, dirty, unsafe. Appliances do not work, the kitchen sink leaks into the cabinet, celling fan shakes so bad you are afraid to run it, Kitchen light doesn't work, and that pool they advertise, ha what a joke you cant use it. We are in the process of trying to get out of our lease now. On check in day we had to clean the whole apt from the ceiling to the floor, had to call Raleigh PD to remove drugs from the bathroom cabinet, management only gives you a generic excuse, but never fixes anything. Do not rent from this place. I can not begin to express my disgust with Vie at Raleigh and its management.