Maystone At Wakefield

Not worth the price, making things worse is the poor customer service

This place has really gone downhill and I'm trying to move out as soon as possible. The management had been open about being low on money to provide the amenities promised when I moved in. Being that it's a new complex, there are a lot of units to fill. The newest residents are destroying the comfort and appeal this community once had. They're living 8 to an apartment, driving trashed vehicles, hanging around outside in groups staring at you as you walk by. Just in the last two days a car and two bikes were stolen. Keep in mind, these residents are living in the building that most recently opened up at the very back of the community, so that's where it looks like a completely different place.

The gate has been broken for over a month and management can't tell us when it will be fixed. They "amenities" are not as they seem. You can only use the sauna during office hours because it was getting damaged and they couldn't afford to keep fixing it. So, now it's practically unavailable...unless you work outside the hours of 8-5. The gym looks nice, but under further inspection, is a joke. There used to be mats and balls (that went flat and then disappeared) that are no longer there. The equipment doesn't have all of the attachments needed to get a good workout. There's supposed to be a car wash; the space is built and has been for almost a year, but there is no water hooked up.

Management turns over like crazy andnime of them comes across as competent or concerned about their residents. I'm not a nagging resident; I visited the office twice in the last two weeks to ask about the pool opening and was treated as a nuisance by two different people.

At one point I felt safe and proud to live here. Now, my fiancee and I are looking at leaving, even if that means we have to pay two rents for a few months. For the meantime, we are installing security cameras so have some sense of security.

Some residents are oblivious to others around them (late-night noise, leaving dog waste unbagged, etc) but I guess that is to be expected at any apartments. I's one of the better complexes in the area for sure.

I've been here 8 months so far and love it. The office staff is always willing to help. The maintenece guys are great. We love the pool, the dog park and love the club house.

No enforcement of policies or infractions inside of community. Issues raised to management are ignored and messages are never returned.