*"Chance to win iPad 2 upon application"
The staff are superb and maintenance is great. They know me by name and they always speak when I enter the office. They were a great help to me in my transitioning to this property and I am thankful to stay here.
The office staff and maintenance staff are top notch! The apartment buildings are older, but well maintained. The pool is always well kept, clean surroundings. The utilities are inexpensive. Concord is a great place to call "HOME"
8 months out of 2018 I had to deal with mice in TWO DIFFERENT APARTMENTS! They transferred me to a different apartment on the opposite side of the community bc they couldn't get rid of the mice (yes, multiple) from my first apt. And you'll never believe that there was a mouse issue in the new apt too! They tried to tell me I was the only resident who had a mouse issue. They lied. I spoke with multiple residents and a maintenance man that all confirmed I was NOT the only resident with a mouse issue. They refused to let me break my lease and tried to offer me only $200 for the inconvenience of sharing my apartment(s) with mice!!! Which I did not accept. Smh they have finally agreed to let me break my lease without penalty. I'm excited to start 2019 in a new community.
Went last weekend to look at an apartment. The guy in the office looked uninterested in talking to us. We asked to see a 2 bedroom. The guy said that he couldnt show us the apt because its against fair housing laws to show an apt an hour before closing and that he could lose his job if he did. (They closed at 5pm and we arrived at 4:03pm). Not only did he lie, he lost out on his commission. Will never go back.
So this community was great! Wonderful staff and maintenance was okay. They have always opened the pool early May. Now they changed companies and it is taking forever for the pool to open. I was told early May and now maybe not till June. You would think if a company is taking over they would care about the residents and know what is important to making their life happier. The sad part is I talked to two of the people from the new owners and got two different answers. At least be on the same page. One was a regional and another was a manager at a different property. Disappointed with first impression.
Concord Apartments is a unique community that combines modern conveniences with a fresh, natural setting. Nestled between I-440 and Highway 70, near the buzz and activity of the heart of the triangle - just minutes to UNC REX Healthcare and their affiliates as well as all the shopping that the Old Raleigh & Crabtree Valley areas have to offer. Come by Concord to see our upgraded apartments with brand new appliances and flooring. View our newly renovated clubhouse as well with expanded fitness center!