This is our second time living at Charleston row.
We recently had a surprise ending to an international work assignment that left us homeless and scrambling to find a place to live in the Charlotte area (While we were living in Asia!) We had lived in Charleston row before we left, and reached out to Ryan to see if there was any availability. He was incredibly accommodating and helped us to view units from across the globe. He worked with us to get the paperwork done and taken care of before we even landed. When we arrived all we had to do was sign the lease, give the deposit and misc fees and we were ready to go. Because of him we had a soft landing in the USA when we returned home. I can honestly say it was his professionalism and ability to work through weird situations that helped us in a very difficult time
Beyond that, we have always had very good service here. Maintenance is quick and thorough (Chris is awesome!) the units are safe, quiet, and close to everything. We've never heard our neighbors and really feel like this is a great community to live in. We have kids, and there is a little hiking trail just down the street that they love to go walking in the evenings.
The units themselves are just about as good as you can get for rental living. very nice, clean, well appointed. nice garages, and little "yards" for the kids to play in, or use to just sit out and grill.
Honestly, this couldn't have been a a better situation for us.
I've lived here for over 2 years and here's the scoop.
CONS: My laundry closet is downstairs, so I have to carry laundry downstairs, then back up. (Some town homes have them upstairs.)
Very small kitchen. The refrigerator door touches the counter when it's open. When the door to the dishwasher is open, you can't move around the kitchen, because it almost goes to the cabinet on the other side. Definitely not room for 2 people to cook at the same time.
There isn't enough parking. You'd think there would be, since most town homes are 2 bedrooms, so you'd think 2 cars max. per home, but there still isn't enough parking.
No pool or work out facilities; basically, no amenities except a short trail in the woods. At this price point, you'd expect some.
PROS: Very nice and helpful employees in the lease office. Maintenance is awesome and tends to requests right away. (Online maintenance requests make that easy.)
Never hear the neighbors, so the soundproofing between units is excellent.
No carpet downstairs (a laminate, wood-look flooring), so floor maintenance is easy.
Tall ceilings, so rooms seem spacious.
Good sidewalks and easy neighborhood for walking.
Trash and recycling pick up is easy; roll out the cans, then put them back in the garage.
Grounds are kept well.
Easy, on line payments.
Pet friendly, but there is a fee. Dog waste stations, but no dog run area.
Deep sink in the kitchen with disposal.
Good storage. (Closets and garage storage is awesome.)
Good location - easy to I485, mall, restaurants, and back way to Fort Mill (through Regent Park).
I've lived here for almost a year and I really like it! The staff is nice and maintenance is very quick. I have had a few, minor issues and they've been resolved the next day.
It's roomy enough, with the only exception being the kitchen. When the refrigerator door opens, it almost hits the counter top. And when the door to the dishwasher is open, you can't move around at all because it almost touches the cabinet on the other side. You have to step over it when it's open, so no loading the dishwasher as you cook. If the island had been moved back a few feet, it would have made a huge difference.
The den area is small, but cozy, with a ceiling fan. The ceilings downstairs are very high, which adds to the roomy feel.
The dining area is a bit small, so don't expect to fit in a 6 person table easily. But there is a counter that 3 bar stools fit nicely at.
There is a small courtyard out back, that leads to a garage which is great since there isn't a lot of parking on the street.
The bedrooms and bathrooms are a good size. I wish there was a ceiling fan in the bedrooms though. Both bedrooms have walk in closets and linen closets, providing plenty of storage space.
There is carpet upstairs, but there is dark, wood-looking flooring downstairs, which is easy to keep clean.
I had never lived in a townhouse and was concerned about the noise, but either my neighbors are super quiet or it's very well insulated, because I have only heard them a few times. They once had quite a few quests over and I didn't hear a thing!
It's also a great place to walk since there are sidewalks and a trail in the woods. That's really the only amenity though; really wish there was a pool or had a contract with another community nearby with one.
I also can't wait for the construction to be finished. There's been a portapotty here since I moved in.
PROS: nice staff, roomy, plenty of storage, garage, excellent location, quiet
CONS: no pool or work out facility, ongoing construction, small kitchen
Pretty sure this is the first time I've bothered to leave a review for a rental property, but I'm impressed and highly recommend Charleston Row. I just moved out of town after living there for one year. I would have renewed my lease otherwise. The units are stylish and contemporary, the sound insulation is excellent. I never heard neighbors thru the walls. On the rare occasion that there was a problem neighbor in the community, management was incredibly responsive and firm with the offender about complying with the rules. They even have a police officer living on site to deal with issues after hours. After a change in management the same high level of service was retained; it was really seamless. They maintain the property beautifully without being intrusive. They're respectful of privacy. Yet on occasions when I needed to be at work and couldn't meet a service person the office staff was kind enough to stand in for me and allow them entry to my unit, with my permission, while being totally careful not to let my pets escape. There are a couple of quirks, for example some floor plans have driveways that are too short to park in. And the grassy strip between sidewalk and street is too steep and hard to navigate. But those are quibbles 'cause it's a great place. I was especially grateful that after I moved out and cleaned they didn't find excuses to keep part or all of my security deposit. They simply returned it promptly and cheerfully and communicated well with me the entire time. Very nice experience.
I believe there is a lack of resident community events and also the lack of amenities! I believe management should do a survey to find out what amenities we want to see as residents
Enjoy the luxury of the Charleston Row Townhomes, minutes from Ballantyne & Charlotte, located in Pineville, NC! Our two and three-bedroom townhomes and desirable location combine contemporary living and convenience to our residents. All homes are pet friendly.
we are currently offering 6-18 month leases
Open until 5:30pm
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