Thank you for choosing Redcliffe at Kenton Place as your new home! Set on Lake Norman and walking distance to the shops of Kenton Place and Birkdale Village, Redcliffe offers you everything you need to get away from the trite and commonplace in apartment living.
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Office personnel are great. Very friendly, responsive and knowledgeable. Maintenance requests are handled promptly. Complex is well kept.
Living at The Redcliffe has been a true reward. The staff is extremely professional and always willing to assist in way possible. Never an issue with maintenance as they proactively perform maintenance before it could become an issue. The grounds are kept extremely well groomed and most residents do clean up after their pets. You will truly love to call The Redcliffe home.
I enjoy the quiet locale of this apartment and its close proximity to the many shops in the Birkdale area. The apartments are not bad for their price, but you don't get exactly what you pay for. The paint is very cheap and will scratch really easily. Also, the maintenance is poor. The response to calls is quick initially, but if any significant work is to be done, do not count on it happening quickly or correctly. If you can ignore that, then the apartment complex is decent.
I wish there was an auto-pay function that also allowed tenants to split the bill if needed between roommates. I also wish the pool area had chairs out earlier this season (not sure why they were removed to begin with). The gas grills are are huge plus, but their current condition is not ideal. The gym also needs updating.
Lots of apartment complexes in the area had special deals if tenants were to sign a lease soon after an apartment was put on the market, like washer-dryer included.
FEW REASONS (doesn't allow me to continue due to text limit) quality of apartments are in desperate need of update ex:windows leak VERY badly, and cause mildew to form on seals, was told there was nothing to do about it, (even though I pay $1100 plus a month, I was not allowed access to my parking space I pay extra for each month, for 3 weeks after the "deadline" I was provided and not informed from office. When painting carport nails were found under my car from workers having left them...