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Silver Collection Waterford at the Park

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11920 Joleen Ct, Huntersville, NC 28078

Ratings & Reviews

Silver Collection Waterford at the Park

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Overall Ratings
(25 Ratings)

16 Reviews for Silver Collection Waterford at the Park

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Certified Resident

Everyone is so friendly! Love that they embrace new ideas. I wanted to start a book club and they helped right away! They are always trying new events. This has been very nice for me as I am new to the area and have been able to meet people. The clubhouse is a great place to meet a friend and have a coffee!


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Thanks for sharing your views! We are excited about all out new events coming up and enjoy seeing our residents having a great time and participating in the community!


Certified Resident

Wonderful amenities, friendly staff, nice neighborhood. Close to everything necessary, quiet.


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Thank you for your response! We love it here too!!


Is there such a thing as a "zero" star? If so then that is what I would give this place. Not luxury at all. Dark inside apartments with dim 60 watt light bulb. Cheap materials and dog poop everywhere you turn. Don't even think about breaking your lease, 4 months rent is the minimum. I'd rather stay in a jail.


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Donuts, coffee, and resident events? Sure and those all come a dime a dozen at any community these days. Do your homework before signing on the dotted line. FIRST THING: if you like the "luxury" of paying rent online then don't live here. You are charged a HEFTY FEE for paying your rent ON TIME Prior to moving here, we thought one thing (nice grounds, courteous staff, quiet) NOW we know the truth. The focus is to get units filled and grab every extra dime possible, rather than giving actual, genuine customer service; a reasonable exchange, I'd think, for this hefty rent. And good luck getting responses to emails or phone calls in a timely manner, IF AT ALL. We had two or three simple fixes that we communicated during initial walk-through. One week later, still waiting and were told "SURE - we'll get to them very shortly." After 5 weeks, we ended up fixing the items ourselves. Simple fixes, but a sure bummer. MY experience. MY opinion. Check elsewhere before settling here.


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Certified Resident

There seems to be a poor level of value placed on honoring services and amenities that have been promised. Services and amenities that are totally in the control of the team to provide outside the excuse of new construction. There is no pride in the quality of service ....for example the team shows a resident our value by perceiving the task of providing breakfast in a negative way ...actions speak loud with the leftover juices-expired fruit -leftovers from week before


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We appreciate you bringing this to our attention. If you ever see items that need attention, please let the office staff know immediately so it can be rectified. We are in the office 9-7 M-F and 10-6 on Sat and 11-5 on Sundays to talk or you can email or call 24 hours per day. Thank you again for your input and let us know if you have any suggestions.



Apartment Features

Air Conditioning
Cable Ready
Ceiling Fan(s)
Garden Tub
Hardwood Flooring
Island Kitchens
New/Renovated Interior
Oversized Closets
Smoke Free
Stainless Steel Appliances
Washer & Dryer Connections
Washer & Dryer In Unit
Garbage Disposal

Special Features

Short Term Available

Community Features

Accepts Credit Card Payments
Accepts Electronic Payments
Business Center
Emergency Maintenance
Fitness Center
Pet Park
Swimming Pool
Trail, Bike, Hike, Jog
Wireless Internet Access
Conference Room
On Site Maintenance
On Site Management
Recreation Room
Pet Friendly

Additional Features

Billiards Room
8,500+ Square Foot Clubhouse
Complimentary Continental Breakfast
Media and Sports Lounge with Gaming Area
Cyber Wi-Fi cafe with Starbucks Coffee Bar
Executive Boardroom & Library
Gourmet Grilling Areas
Saltwater Pool with Beach Entry
Exclusive Resident Services
Connected to 6 miles of The Park Walking Path
Resident Socials & Pegasus Perks
Outdoor Entertainment Areas with Firepits and TVs

Property Details

Silver Collection Waterford at the Park

Waterford at the Park is a full-service resort apartment community with all of the finest upgrades you would expect only in a custom home. With an 8,500 square foot amenity center, beach entry salt-water pool and full-service staff, you will never want to leave! Your new amenity space will give you complete access to the resident lounge, cross training fitness studio, Media lounge with Starbucks bar and executive board room.


Bailey Middle School

11900 Bailey Rd
Grades 6-8 | Public
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Great Schools®

Huntersville Elementary School

200 Gilead Rd
Grades K-5 | Public
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William Amos Hough High School

12420 Bailey Rd
Grades 9-12 | Public
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Christian Montessori School

14101 Stumptown Rd
Grades K-4 | Private
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No Rating
Great Schools®

St Mark Catholic School

14750 Stumptown Rd
Grades K-8 | Private
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No Rating
Great Schools®

Lake Norman Charter School

12820 South Church Stree
Grades 5-12 | Charter
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Great Schools®
*All content about schools and school districts is provided by GreatSchools, a third party. Apartment Guide does not create, develop, contribute to, or endorse this content.

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