Staff in leasing office always changing. No notice of maintenance coming inside apartment. Outside can get noisy during warmer seasons. Rodents travel from other apartments to yours. Rent is decent but is possible to go up anytime. Location is a plus shopping area not to far away.
Ive lived here over 3 years and honestly its gotten better every year. New management with Melissa has been enjoyable. Maintenance has always been done in a timely matter. Being close to the highway, the airport, and Friendly Shopping Center makes it a great location.
*Under new management* is all I can say. I have seen a huge change in the last couple of months. Melissa is always willing to help and is very responsive. Maintainence is great and responds timely. Don't read any negative past reviews, please. It's great here.
When I first moved into this apartment in May of 2017, the last in charge of the office was very professional and did a great job with answering the phone, getting back in contact over concerns, making sure maintenance answered requests in a timely manner, etc. She was wonderful. However this all changed when she left around March/April of this year. They have had several temporary replacements who are clueless to policies, unprofessional, never answers or call back, and so much more. I am extremely disappointed in the way that this apartment is now being ran. When asked about being able to get mail from residence, they have lost the mailbox key and has no idea where it is at! Even worse, when I called Southwood Reality, she claimed that it was illegal to get MY own mail. Basically all I can do is talk to the post office. I will be going there ASAP, however I told her that the realtor could have told me this instead of me waiting for two plus weeks to see if I can get my mail. DO NOT STAY HERE! They change prices constantly, have only one person in charge of 5 different buildings, have no sense of urgency or even apologizes for their mistakes. It wasnt bad at first, but its so unstable and a real hassle. I didnt stay because its not worth paying $800+ plus water, electricity, WiFi, etc. The overall company does not care about its residents. Find somewhere else to stay with people who are more professional and youre able to communicate with to reach a simple understanding!
The only thing we wish we had was a swimming pool, but besides that we love it here.
Grand Summit... an excellent location for an exceptional price! You will find our quiet, tree-lined community combines both convenience and beauty. Nestled away in northwest Greensboro, you will enjoy easy access to all major arteries of the city. So whether you are headed to work downtown, taking time to relax at one of our nearby parks, going shopping or flying out of PTI Airport, you will be there in minutes.