Come Live the Difference at West Park Apartments in Fayetteville, NC an ideal location, just outside of the hustle and bustle. West Park is the haven you've been looking for offering modern distinction and convenience with a rustic appeal. We offer spacious 1 and 2 bedroom apartment homes which feature a host of amenities including stainless steel appliances, ceramic tile backsplash, over-sized garden tubs, dual vanities, personal intrusion alarms, vaulted ceilings, built-in computer niche, faux granite countertops, full-sized washer and dryer connections in all homes, walk-in closets and so much more! Enjoy our exceptional amenities such as the 24-hour invigorating fitness center, resort-style saltwater swimming pool, cyber cafe with Wi-Fi access, 16-seat stadium-style theater, playground area, just to name a few.
Surrounded by everything you need to live a quality lifestyle, you'll love the advantages of calling West Park your home. We are conveniently located just minutes away f
Problems began immediately after move-in.
1. The week after we moved in, three (3) different tenants told us about the shady business etiquette emulated by the staff and company.
2. Requested to reserve the private theater room - TWO (2) months in advance - for their customary $100/nightly fee. It was for one of the most popular nationally televised Pay-Per-View events in years. Their Management staff at the time (July-Sept. '17) said "you're the first to request that night for the room, but I have to check with my upper management before I can authorize it, because I think we might host the event as a company for the community." In the agreement, if the company nor any tenants have the room reserved at the time of another tenant's request, the room is free to reserve. However, I checked with Mgmt every two weeks up to the night of the event and they said "we don't know yet what we're doing." Needless to say, my fianc got a text from Mgmt THE DAY BEFORE stating that someone was asking to reserve it and that if we wanted it we could pay now - AFTER we had already made other plans.
3. The owner uses cheap methods and weak construction material. Walls are paper thin (1/8" drywall as opposed to 3/4" drywall, house appliances are easily worn or deteriorated, wiring placement is backwards, thin carpeting and obviously pulled back and re-secured after each move-out, slow maintenance even on serious issues, and more - but it all looks nice and cozy from the outside so that's okay right? Beauty really only is skin deep here.
4. NONE of this would be an issue if I wasn't paying well over $1K for a $700/month 2-bedroom apartment. They sell their applicants on the illusion of "all-inclusive," meaning "you get the whole thing - Internet, Cable, Trash pickup, everything - for only one price!" Wrong. I was too stupid in haste to verify before move-in, Here's an example:
"All-inclusive" price, 2-bdrm: $920.
+ Cable: $55
+ Trash: $25
+ Pet: $20
+ Service Charge: $22.95
Although I really wanted to live here I've decided against it. Their customer service skills are very poor. No matter how many times and the method you use to reach out to them they do not return the communication. They do not keep you updated to what's going to available when you need to rent. There never seems to be available for the first floor either when u do get a response which is rare.