I lived in Village Gate Apartments for 6 months with my wife, infant and 4 year old dog. When we moved out Village Gate Apartments kept our $500 deposit and charged an additional $345.75 for a stain on the underside of our living room carpet that was not visible on the surface. They advertise being Fayettevilles Most Pet Friendly Community but this is as anti pet-friendly as it gets.
Please be aware if their pet policy that is not stated in the lease. Per the property managers email after we inquired about the charges:
One thing that we do since we are Fayettevilles Most Pet Friendly Community is that after each move-out we pull back the carpet to inspect. Pet stains dont always show up on the top of the carpet but as you can see once you flip it over the stains become apparent.
I cant recommend this apartment complex to future residents. We stayed for 6 months, and per our lease agreement, paid for "Savvy Cleaning Company (who posted a glowing review of Village Gate)" and "Be Clean Carpet Cleaning" upon leaving. Village Gate is now charging $845 to replace the carpets despite the carpets being in good condition without any new stains. Per the manager, they lift the carpets up to look at the bottom for stains after every tenant leaves in order to detect "pet waste." So theoretically you could spill a coffee, have the carpet professionally cleaned upon vacating, and still have them charge you because there is a stain on the bottom of the rug when they flip it over. They are obviously scamming pet owning tenants into replacing the carpets for them. Especially since they lifted the carpet up and decided to tear it out before the cleaners even came. Beware of this place if you don't want to hire a lawyer to get your deposit back.
Fayetteville's Most Pet Friendly Apartment Community. Newly Renovated and close to All American Freeway, shops and nightlife on Raeford Rd, and Cape Fear Valley Hospital. Village Gate Apartment's prime location offers a professional community and quiet neighborhood. With modern renovations, you will have balconies for entertaining, new appliances, and fresh carpet and paint throughout. Providing short and long-term leases- Village Gate Apartments is committed to serving you and your needs.
Available lease terms: 3, 6, 12, and 24 months