The staff was really great help in the process of me becoming a resident here.
The Bridges At Southpoint is a small apartment community that is populated with friendly professionals as well as some college students at the local universities. The close knit nature of the Bridges community lends itself to acquainting oneself with neighbors and staff. The staff is very good at attending to resident's needs and is friendly and courteous as well.
Horrible bugs, mold.
I would strongly caution people from renting here. It is noted as a luxury apartment and is priced that way; however, there is very little luxury about it. Office communication is abysmal. They no longer offer recycling. You have to follow up multiple times to have maintenance issues addressed if they feel like it. You can hear your neighbors. We received an eviction notice for a past due balance that, according to our lease, is not due for 2.5 more weeks. Disrespectful treatment of tenants.
Since new management took over during the summer of 2016 the level of customer service has gone drastically downhill. Anytime I've had to interact with an office staff member it seems that nobody knows exactly what they are doing. Examples include: giving me he incorrect lease to sign for renewal with someone else's personal info on it and giving me literally no notice to obtain documents like renters insurance confirmations (which I had previously been assured were fine).
Bridges at Southpoint apartments is your private escape from the fast pace of downtown Durham. With easy access to I-40, our community is minutes away from Durham's major employers. Bridges at Southpoint is minutes away from Duke University & Medical Center, as well as Research Triangle Park. Our apartment homes are ready to give you the lifestyle you've been looking for, with a cozy marble-front fireplace, large sunroom and updated interior finishes. Step outside and enjoy our swimming pool and the updated fitness center. Come see these Durham NC apartments for yourself by scheduling an appointment today.
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