Arboretum at Southpoint offers the location of choice for apartments in Durham, NC. Spacious, open floor plans coupled with elegant interiors define the one-of-a-kind lifestyle that can only be found in our community. Enjoy our one and two bedroom floor plans that add a touch of refinement to any lifestyle. With great amenities including over-sized walk-in closets, a full-size washer & dryer and private patio or balcony. Find yourself surrounded by distinctive features including a refreshing pool, fully renovated clubhouse, sand volleyball court and front door trash pickup. Enjoy a leisurely stroll around the beautiful grounds of our pet-friendly Durham apartments. Arboretum at Southpoint provides its residents with peace of mind by offering 24-hour emergency maintenance and lockout services. If you would like more information about Arboretum at Southpoint Apartments in Durham, please feel free to contact us. Please call us for an appointment today!
Overall, living at Arboretum at Southpoint has been a wonderful experience. Most maintenance requests are taken care of in a timely manner, and with a smile. The leasing office is very good about informing the community of necessary information. The leasing staff is generally very helpful and willing to answer any question you have.
Within the first 10 days of moving into my unit Ive encountered the following issues:
Unit was not clean at the time of move- in. The toilet seat was disgusting and needed to be changed at my own expense.
There were spider webs and dead spiders within the window sills.
The towel holder broke the minute I placed a towel on it.
My washing machine broke the first time I used it and still has not been fixed to this day.
The maintenance team is slow to respond and lazy when it comes to fulfilling service requests.
There were roaches and flies in the unit which signals poor pest management
The finishings in the unit looked terrible, it was clear that there were many patch up jobs done on the unit.
The only pro is that the leasing staff is very nice and friendly and they try their best to handle concerns. The apartment units, maintenance team and building itself are just horrendous.
Great apartment. This rating is generated through there survey. No major issues. There are roaches , but minor.
Great place to live with friendly staff, quick Maintenence and well maintained exteriors. Leasing office is very communicative and keeps you up to date with events.
Well equipped facilities such as a pool and gym.
Arboretum at Southpoint is a great living experience with a quality management staff that really cares about the tenants. There are expected issues that we will face, but these issues are resolved quickly and the maintenance staff does a great job in a timely manner.