Management is looking to make an extra buck off of residents through towing. They tow people on minor offenses like being a little over the line. I am a resident and i dont have a decal because i just bought a new car. I was only parked in visitor parking for 3 days and they towed me. Its an initial fee of 225$ plus 30$ for each day it sits. I called management and the only thing they could say to me was youre just unlucky. Very disappointed.
Tow truck nightmares - they have allowed a tow truck company to terrorize the tenants. They sent a note saying if we didnt renew our registrations on the date they felt was the date to renew - we would have our cars towed the next day. If the DMV will give an extensive what right does the apartment complex have to tow the residents? And theres not enough parking - you get towed - on the line - you get towed - sticker fell off - you get towed - why???? And price a whooping $225.
I would give less stars if possible but its not. The apartment complex is nice but dont be fooled. Management is a nightmare. Dont for one second think that if you follow their rules and regulations that it wont still end in a violation. The way they handle business around here is messy. Dont even get me started on the towing situation. I know a lot of ppl have private towing companies but how do you have your towing company comply with you blatantly picking on the residents you have an issue with and getting their cars towed. This establishment is unprofessional as a whole. I couldnt be more excited for my lease to almost be up.
Management works with Trust towing company to tow residents cars for minor offenses. Fee to release vehicle is $225. This happens on a weekly basis.
A convenient location
Willows at the University is a brand new contemporary apartment community located in University City. Just minutes away from University Research Park and UNC Charlotte, you are in an ideal location right in the heart of the city. Our spacious one, two and three-bedroom apartments have all the conveniences you need and the modern features you deserve. From entertainment kitchens with stainless steel appliances to spacious walk-in closets, everything has a place in your home. Staying connected or binging your favorite show is easy with our complimentary managed high-speed internet. Your home is the perfect escape at Willows at the University. Enjoy the perfect day outdoors at our resort-style pool with sunshelf, work up a sweat in our fitness center featuring state-of-the-art equipment or unwind with friends and play pool in our private lounge. The possibilities are endless at Willows at the University. We are excited to offer a variety of Signature Services to each and every ...
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