I have lived here for 15 years. Management and the maintenance crew have always been professional and courteous, quickly resolving issues that come up.
We didn't have a lot of time to research an apartment in Charlotte after a job offer brought us here from Chapel Hill. After we had signed the lease,we read some unflattering reviews online and got really worried. Happily, NONE of the things in the complaints turned out to be true. The staff and office girls have been 100% helpful and pleasant; the maintenance guys are competent, friendly and have fixed whatever small issue we have had. Neighbors have been quiet and no problem at all!
When maintenance request are placed they seem to take very long to respond. Recently had an issue and did not get resolved for 5 days! And it wasn't the first time.
Great customer service at Waterford
Management is not good. Apartment has cockroaches. I did not get my deposit back when I have to relocate.
Waterford Square is spread over 50 plus acres with mature landscaping and picturesque views that create a natural and peaceful environment. Conveniently located in beautiful South Charlotte close to Ballantyne, a short drive to Uptown, and minutes from I-485. Location combined with attention to detail makes Waterford Square one of Charlotte's most desirable communities. Spacious floor plans offer modern luxuries with all of the amenities of resort style living. Stop by today for a tour of our beautiful community and let us exceed your expectations.
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