New management is trash! Ive been here two years and the past 6 months have been horrible its not a gated community anymore because the gate is broken! Cars are being towed for any and everything and manager dont care about anything if I could give them 0 stars I would!
Apartments are conveniently located, however they cheaply and poorly constructed. You hear every activity of your neighbor.There is high turnover in management and office staff. Current management does not respond to resident concerns or issues.. Does not return phone calls or emails.Maintenance okay. Would not recommend.
New management in the office is making lots of changes and progress but this is the 3rd Property Manager in my 2 yrs here. I currently I have an issue with my water heater leaking/ dripping and was told by maintenance its fine and was just rain! Well the problem has caused my $20 water bill to be over $100 for this coming statement. This bothers me and I PRAY THIS IS FIXED OR HANDLED PROPERLY AND PROFESSIONALLY BECAUSE THIS INCREASE IS INSANE.
When I first moved here in June 2016 the apartments were great (simply because they were brand new and I was the first in my apartment). The first week I moved in I had to do a maintenance request because the handle to my front door fell off due to its cheap quality. I didnt complain because again, I was happy to be in a brand new apartment. The doors slam really hard so you hear that all throughout the day and night. (Let me fast forward because the first year wasnt bad).. okay, management switched (to Leslie) and things slowly began to change. Residents cars and guest cars were getting towed without warning, notes pertaining personal information were being left on door etc. Online payment werent being accepted so you had to get a money order or your rent was considered late.. okay... (fast forward some more because that property manager is gone now so now were are on to property manager #3..dont panic, I heard this one is good) Sooo.. they have lowered the rent tremendously as I am currently paying nearly $1,000 for my 1 bedroom and it has dropped to $750-800 allowing just about anyone to move in now. Im not sure if its because there are brand new apartments being built right across the street that are great and are getting a large crowd or if its because the quality of these apartments are just really bad but whatever.. okay sooo now its June, the sun is out and the pool is open! Its extremely loud at night! People have parties all throughout the night with loud music, alcohol, and babies crying! (Yeah babies) Now Im all for having a good time but its until 3-4 in the morning and I HAVE A JOB!! But wait, let me put the icing on the cake. This morning I was in the shower, I look up and a cockroach was trying to come out of the vent.. DID IT FOR ME!! I gots to go!! Im extremely happy my lease is ending!! Oh.. Patricia in the office is really nice and she helps whenever I call.. literally the only person I communicate with in there!
Our craftsmanship integrates today's modern conveniences with your active lifestyle in mind. Situated in one of Charlotte's most sought after locations. Pavilion Village is the ultimate in design and value. Minutes from Charlotte's city center, UNCC and University Research Park, as well as PNC Music Pavilion and Charlotte Motor Speedway.
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