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I've been here for over a year now, and I can see the changes happening. My apartment was finally renovated,and my work orders are getting done quicker. I have no problem with the girls in the front office.
Horrible staff, middle of Christmas and my heat hasnt worked for an entire month and have been calling non stop for maintenance
Extremely slow staff and maintenance. Rats, roaches etc it was a horrible year so glad our lease will be up this month
This apartment complex is thee worst !!!!! They have the slowest repairs ever , have a rat infestation AND charge random security deposits even after you paid your security deposit to move in !
The maintenance staff here is the slowest Ive ever seen, and Im not sure if its due to their own laziness or incompetence, or if the main office is horribly unorganized. My brother lives at these apartments and put on a request two weeks ago to fix some floorboards that are popping up (because the apartment is horribly made,) that are literally causing people to trip. No word from them. Then, he files a request to get his garbage disposal fixed because its SMOKING when you go to use it and now smells foul. Still no appearance from maintenance. The pool is not open, its the middle of July and the office wont reimburse residents for paying for an amenity that right now doesnt exist. Theyve told my brother multiple times that the pool would be ready in a week or so; it doesnt even have a liner! This place is a scummy property, an absolute joke, and has the worst staff Ive ever seen of any complex. If youre looking for affordable rent, look elsewhere you will find it!!!!
We invite you to come by and discover Park at Ferentino. Designed with your comfort and convenience in mind, Park at Ferentino is centrally located and close to Crown Pointe Plaza, Galleria Shopping Center, Windsor Square Shopping Center and just minutes to Uptown Charlotte. With spacious floor plans and ample community amenities, Park at Ferentino is redefining great living!
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