Our experience with the staff and facilities exceeded our expectations. Everyone was very knowledgeable of their positions. And always willing to go the extra mile in making our experience one of a community and our home away from home.
I have been a tenant since 2007, so it is obvious I enjoy living at LA. My only recommendation for improvement is to update the gym equipment.
Im already looking for new places to live and its only day 2 of living here. This place is awful with maintanence requests!!! The thing that started this bad review is the very first day we moved in, we were doing the walk around inspection and noting everything that was wrong we noticed scratches on the laminate from the previous people moving out I guess. I mentioned it because they were all throughout the house and not just scuffs... actual scratches in the floor. They said they only saw one little scuff mark and couldnt do anything about it. Then we noticed a white ring around the guest toilet that looked like water had puddled up and dried up. We soon found out that the toilet was clogged at one point and overflowed because when we lifted the toilet seat water was everywhere on the seat and running down the side. They accused us of clogging the toilet basically.... said it didnt happen while in their possession. Water was leaking down the inside of the windows with mildew on the tops of the windows and water stains were on the ceiling around the ceiling vents from more leaks as well. Under the kitchen sink the wood is black and falling apart from the leaks I assuming. Those are just some of the issues we ran into while doing the walk around. The toilet in guest bathroom is not sealed to the floor and rocks back and forth drastically. The very first morning we woke up in the house there was a leak coming from the exhaust fan and we called the emergency maintenance. They said they would be there shortly but I have no idea if they actually came because I had work and they didnt leave a work order.... Then at 8pm I was turning the oven on and my son was cooking something in the microwave then I heard a popping and crackling noise and the power went out. We tried to reset breaker and then called maintenance. I called 5 times and left a voicemail each time. They didnt get back to me until 8:30am this morning. We had to stay in a hotel last night.. UNACCEPTABLE
Wonderful experience living here. We moved to Charlotte in 2016 and fell in love with this area. The schools sold us. The apartments are nice and cozy and we love our private wooded view. We plan to renew our lease again in October. No intentions of moving until we buy a house.
I love my apartment, neighbors, staff and the pool area! I have had nothing but wonderful experiences in the last 10 months at Legacy Arboretum!
Legacy Arboretum offers an exceptional location minutes from Arboretum shopping and dining. Enjoy urban living, close to Uptown but situated in a natural suburban location on over 40 wooded acres. In the heart of one of Charlotte's most sought after neighborhoods, you will also find award-winning schools and easy access to all major highways. This community offers spacious 1, 2 and 3 bedroom apartment homes with custom features and resort style amenities. Providing comfort, convenience and customer Service - Legacy Arboretum is five-star.
Lease terms are variable. Please inquire with property staff.
Pet friendly apartments, dogs and cats welcome.
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