I went to visit this place a month prior to applying and was given pricing sheets etc. After realizing they were the cheapest in the area I called to inquire about the application process and the preferred employer program. The lady on the line had great tone and was really helpful with letting me know the discounts I received and that my administrative fee would be refunded if I decided I didn't want the apartment. Which is great for me because I wasn't quite set due to some personal things I had happening. I came to the office that next morning and completed my application. I was approved but before I was approved I was contacted that they had missed a request for an extension which was fine and asked if my move in dates were flexible. They were so I agreed. I have to relocated to LA so when called to cancel my admin fee because that's what I was told I was met with the 72 hour window. Now my issue with thos entire thing is that the property manager is holding me to a clause that was given to me on a sheet a paper a month prior to me actually applying. She states he two employee stated that's not how the conversation went we she hadn't confirmed who I spoke two and like they would willingly admit to wrong doing. I'm just overall disappointed in how this office functions and handle customer concerns. Two people on the office had very condescending tones and I was wondering how they maintain employment but I know understand it's from the lack of leadership and accountability when it comes to customer complaints. Hopefully their corporate and revisit policy and employment for their current team. You should not have to spend 300.00 more a month to have clear cut policy or accountability for staff
This place is not worth it. There are bugs everywhere and that does include fleas! We informed the staff that there were fleas in our apartment and they said that they came from us BUT WE DON'T HAVE ANY PETS! They only keep up with the front office to draw potentials in and show a nice model apartment, meanwhile the actual apartments are HORRIBLE! The maintenance crew isn't worth a dime because they don't know wth they are doing. The neighbors leave trash in the breezeway and it's there for weeks even though it's been reported to the front office. They also do not take the rent money out of your account on the due date, then they will hit you with a $50+ late fee. I can go on and on about this complex because it's so much. Just check with the actual residents before moving here (and not the old ones!)...save yourself some time, a headache and most importantly MONEY! Last but not least, these apartments are in dire need of renovation but that's not going to happen because it will cost them to go up on their prices but they increase their rent prices every year. Don't do it yall!!!
This place is the worst everything inside is old and broken there are roaches and mold throughout they try to make the outside and their office very pretty but the place is crappy. Take a walk around for yourself. Maintainance does patch work and a few days later the same problem persist. MANAGEMENT IS A JOKE!!!! This place is bummy if you can do better DON'T COME HERE!! Speak to other tenants they won't lie. ALSO MAKE SURE YOU GET TO SEE THE APARTMENT FIRST!!!
Never had an issue site always clean staff friendly and personable
Moved and bought a home
But in need of an apt right away
Nice location with affordable price. Provide good services. It is very near to all reputed grocery store and restaurants.
MOVE TO WHERE YOU HAVE COMFORT AND CONVENIENCE AT YOUR FINGERTIPS!! Here you'll find everything you need to live life to its fullest. Coffey Creek is your hideaway for comfort, convenience, and enjoyment. You have Lake Wylie nearby; golfing at Renaissance Golf Course; or you can visit Carowinds Theme Park. Our location is 10 minutes to the coliseum, airport, uptown, Arrowood Business Park or shopping. If you enjoy having the movies, restaurants, convenience stores, and shops in walking distance, then Coffey Creek is superbly unmatched.
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