The apartment complex has been a nightmare ever since I moved in. It started with water bills that were over 200 dollars for the first 8 months of living here because of a leak that was on going before we even moved in. I've received a 75 dollar fine for supposedly not picking up after my dog as soon as the water bill issue was fixed. I was then accused of my dog not being registered and not having her shots. When I provided records that this was false i was not offered an apology at all. I have had a damaged pole fall on my foot and the maintenance person really just replaced the damaged pole in the same spot with no repairs. Today I was trapped in my apartment for 3 hours because there was a wasp nest on the railing of our stairs. I was stung twice going down the stairs to take my dog out. I alerted both the maintenance crew and the leasing office about the situation and they refused to do anything about it. I explained how its not a just leave the wasps alone and they will leave you alone, it was literally as soon as you walk out the door the wasps will swam you. The leasing office told me they would call me back on the situation and never did. After being stuck in the house for three hours and realizing nothing was going to be done, my roommate ran through the wasps to make it to the store in order to get some spray to kill the wasps, so the amount that you pay for pest control is a waste. The laundry doors have been broken since we moved in and if you put in a request to get them fixed maintenance will not even come out. You will literally see the golf carts that the maintenance crew uses parked outside of their respective apartments all day. The water is constantly being shut off on short notice if any notice at all. Usually the notice is same day after the water is already cut off. The property manager and the assistant property manager are the definition of poor customer service. They constantly say "we will get back to you" and never do.
Staff is friendly and I love the area. Definitely at the top of my list!
Welcome home to Bridges at Mallard Creek Apartment Homes. Our spacious one and two bedroom apartments have all of the amenities you desire, including expansive floor plans featuring refined finishes such as hardwood style flooring, fireplaces, and walk-in closets. Residents of Bridges at Mallard Creek enjoy the pristine swimming pool during our warm Carolina summers, love a relaxing stroll and exploring nature on our 8-mile greenway, and aim to get fit with an invigorating workout in the well-equipped fitness studio. No matter what you are interested in, our apartment homes have something waiting here for you, so contact us today and reserve your place at Bridges at Mallard Creek!
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