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Before you move here or think to move here, have them explain to you how they come up with their sewer charges. Specifically ask this question, "At what rate do you charge for sewer?" I have been dealing with these extremely high sewer charges for 2 year. I have been asking for an explanation which no one can seem to come up with. I've gone to management several times with ZERO follow-up. I've come to the office SEVERAL TIMES to inquire about the information that I've requested over a course of weeks and nothing. There's no number for corporate. I've emailed them over a year ago, they never got back. I've refrained from writing this review for months, but if this is what has to happen to get a response, then I'm fine with that. So before you move here, ask yourself if you're prepared to pay $100+ for a water bill for an apartment.
There is high turnover, and current management often blames previous management for why they cannot properly manage the property. The pool hasn't passed inspection. When it is open it gets rowdy. The gates never work. Maintenance is inexperienced and always understaffed. It takes 2-3 weeks to complete simple tasks which management promise to complete in 48 hours. It's a big headache to live here. I will be happy when my lease is up. Keep looking. There are better options for a place to stay, esp. at this price point. These are not the luxury apartments they bill themselves to be.
These are not luxury apartments. Maintenance is always understaffed which means it can take 2-3 weeks to complete work orders, which are supposed to be complete within 48 hours according to website. When they do arrive, do not be surprised if they half complete the order. The breezeways are dirty and full of litter, stains and spiderwebs. The gates NEVER work. In over 2 1/2 years, both gates have worked properly at the same time for less than 5 weeks total. The pool doesn't pass inspection. The only positive is that the current staff are very nice. They just don't have the resources they need to effectively manage the property and keep everything in good repair, which is extremely frustrating for a paying tenant. Keep looking. Don't move here.
The absolutely worst place to rent from. I've lived on the property for just under a year and the AC has gone out 7x. Currently during this springs heat waive the AC in the entire complex is out and has been out for 8 days today. The property manager has a terrible attitude and is not concerned that families are suffering.
I Highly Recommend Arwen Vista. The Grounds are clean in very well Mantained.Apartment Manager is very Helpful,and answered all of my Question.
Located in Charlotte, North Carolina, Arwen Vista Apartments offers the best of resort-style living, highlighted by an enormous 10,000 square foot Amenity Center. Each home offers a wealth of fine upgrades, such as granite countertops, maple cabinets, black finish appliances and nine-foot ceilings with crown molding. In addition, Arwen Vista boasts an impressive pool area with sun deck and Wi-Fi, an outdoor fireplace, a sand volleyball court, a dog park, walking trails and much more! Come see what everyone is talking about. Visit Arwen Vista today!
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