Andover Woods

This place has turned into a nightmare you can't get anything fixed the grounds has turned into one trash dump garbage everywhere parking lot full of garbage my apartment has flooded twice it took weeks for them to address it my door jammed on itself had to pry my door open took them a week and a half to fix the problem save your money look elsewhere this place is a dump

Office staff are nice. Andrea is great. She is always willing to help and assure that you are taken care of with any concerns.

New owners have numerous problems. Maintenance is a nightmare, when you can finally get them in your apartment to fix something, they dont know how and just give up. They lost the leases from the previous owner and instead of telling us or working with us they attempted to bump us up to month to month for almost $400 more per month. The office is closed on weekends and several weekdays, leaving packages undelivered and tenants unable to pay rent on time. Office staff tends not to care about any problems and is quick to turn the blame on issues such as trash over the grounds to the one bringing forward the complaint. Also for anyone that may need proof of rental patents, they refuse to give receipts for any in office rent payments. To get a receipt you must pay online and pay an extra fee.

Aside from the management the buildings are in a good location and nice for the price range if you get a remodeled unit.

I'm having trouble getting maintenance to come and fix things I have requested for over a month. I still don't have the upgraded appliances.

Dont move here everything here is horrible. Its nice and the people are nice for the first few months and then it takes a turn for the absolute worst. The office attendants dont care about the tenants and take complaints lightly. If you can afford to go somewhere else.