Love this place . Recommend to everybody
I am a current resident. I moved into Alta in March. It has been an awful experience due to the constant noise. These apartments are NOT noise proof. I can hear EVERYTHING that my upstairs neighbors do. From dropping things on the floor, to fights, to slamming cabinets, to stomping, using the restroom. When I ask the leasing office to intervene I am met with reasons why they can't do anything.
Another problem is the package delivery system. The process has come a long way but currently your packages are put in a room (because the leasing office will not allow Fed Ex, UPS, etc to leave or even attempt package delivery to residences). Once the package is delivered to the room an email with a code is sent to you. You then put the code in and the door opens. There are shelves and the packages are not in any type of order on the shelves. It lacks organization and anyone that gets access to the room can take your package. I have never had a package stolen but there is nothing to keep a person from stealing.
For some reason there has been a problem getting my bill.
I have experienced a few problems here and they are ALWAYS made worse by a leasing office that is either clueless or just doesn't care to act in a proactive manner. Once something occurs they react with the least amount of action as possible.
I can't tell you what to do with your money but if you want to spend this kind of money each month on rent, you should consider a property that has excellent customer service and has amazing service after the sale. That's not Alta. Alta Berewick is interested in getting residents, not keeping residents.
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