Proceed with caution!
When I submitted my intent to move, they tried to change the termination terms of my lease to the tune of $546.39 being improperly charged to me. It took multiple emails from me to implore them to comply with the original terms of my lease before they finally did. Then, my final account statement was incorrect, favoring Ashbrook Apartments by $333.47. (They claimed I owed $216.07 when, in fact, they owed me $117.40.) My complaints and my calculations were dismissed, and I was threatened with my account being turned over to collections if I didnt pay them the money they believed they were owed. Again, it took multiple communications, time away from work, and eventually a call to their corporate headquarters before my calculations were understood to be correct (by an independent person outside this office, according to the property manager). I find it ridiculous that management must rely on an outside authority to do basic math.
There are better places to live
The staff is very friend and nice
Area is very beautiful and safe but...
Way too expensive for location and what is being offered
My biggest problem with the location is the cockroaches
Giant wood bugs/water bugs/wood roaches/cockroaches invade the place from the outside
Over the course of the warmer months expect to find 1-2 dozen (some living walking around, some dying, some on their backs already dead) and thats with pest control outside and inside
In the kitchen in the bathroom in the living room, luckily I never saw one in my bedroom
If you dont mind seeing a giant winged cockroach on your counter when you turn on the lights then no problem there, but I could not live like that.
I was in terror walking into my apartment every day, terror walking into the kitchen, and in fact I never used my kitchen because their presence was so awful for me.
Neighbors are also very unfriendly and stuck up too, no sense of community, but not in the mind your own business way either, neighbors are nosy and complain
Cockroaches everywhere (Woods, river, and valley attract them)
Welcome to Ashbrook Apartment Homes in west end Carrboro, where you'll enjoy all of the benefits of living on a serene, tree-lined street, yet are less than two miles away from University North Carolina- Chapel Hill! Our location makes Ashbrook Apartment Homes the perfect choice for UNC students, faculty and staff, as well as those who want to dramatically shorten their commute to UNC Hospital and Medical Centers. But it's not just our ultra-convenient location that makes the high-end lifestyle at Ashbrook Apartment Homes so compelling, it's also the lavish amenities that come standard when you join our community. Test your back swing on our tennis courts, work up a sweat in our fitness center, even enjoy some bonding time with your favorite canine at our on-site bark park!
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Lease terms are variable. Please inquire with property staff.
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