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We lived at Ethan Pointe for many years until we recently bought a house. Overall, Ethan Pointe is probably the best apartment complex in Burlington. They have a number of amenities that are well maintained, and they make sure to hold residents responsible for keeping the place looking nice. A lot of places around Burlington will make empty threats about not cleaning up pet waste, balconies, or trash. Ethan Pointe actually makes sure people are accountable, which makes it a nice place to live and visit (unless you don't adhere to the guidelines.)
The tennis and basketball courts, and pool are cared for very well and the maintenance is quick to respond. The place is family friendly without much noise. Of course, some people do complain about their neighbors, but many of them fail to realize that it's ultimately the resident's responsibility to contact law enforcement if management can't resolve the issue. We have a lot of friends around the area and we found the management to really be the best. Karen and Christy listen to your concerns and we always had a reasonable response. For instance, the balcony issue that others have mentioned caused us to have an unusable amenity for several months. They pushed to get the pool open two weeks ahead of schedule that year. Management compensated us with free extra storage and no increase in rent for that year after we asked. It doesn't take the place of a balcony, but they do work with you and go to bat for you. They reach out to the community on a regular basis, but in a helpful way that keeps the place safe and in good condition.
We only had a few minor issues when living there. First, the insulation is poor, which causes electric bills to go through the roof. We had bills as high as $250 during cold spells for a two bedroom while our friends that lived elsewhere in Burlington didn't see near the increase. The average came out to around $120. Again, a minor complaint. Generally a great place to live and highly recommended!
I've lived here for about 8 months and it's been amazing. The staff has been so kind and friendly, especially through the pandemic. They've even brought coffee to my door since their office is still closed. I feel totally at home!
From day one I have not liked it. It looks nice, but it is very shady. Your rent is not what they say it is. You pay what they call base rent but then they add trash and pest and water and sewer all separately. The parking is just the most ridiculous thing I have ever seen. Our assigned spot that we pay for in our rent is at the other end of the building. The rest of the parking is first come first serve, but the problem with that is people just camp there in any open spot. They will take the open spots for days on end. Sometimes i have to park down by the next building. The staff are seem uptight and better than you. I have lived here for 4 months and I cannot wait to get out of here. I have never hated living anywhere so much. I will absolutely not be renewing my lease and I will try my best to steer people away from here.
This is the best complex I have ever stayed in. The office staff makes me feel like I am family and the property is amazing. I can honestly say I found home.
I am new here to Ethan Pointe and so far my experience has been excellent. As far the process goes for moving in, Ethan Pointe staff made this portion quick and easy not to mention I had many questions and the front desk was always happy to assist. The location is great as going to work everyday is never an issue as the interstate is only a mile or so down the road. A great part of Ethan Pointe is not only the accessories and things to do but the people to do it with. Being new to this location it has been fairly easy getting to know the people that live in the apartments as everyone is very friendly and welcoming.
Welcome to Ethan Pointe, the largest five star Burlington NC Apartments community! Our unique one, two, and three bedroom apartments are beautifully designed to meet the needs of today's busy lifestyle. Location is everything when choosing your home. We are located just seconds from shopping and dining, and conveniently located between Greensboro and Raleigh. Amenities abound at Ethan Pointe. Enjoy the luxury of ELEVATORS, FREE covered parking, a HUGE pool, and more! We thought of everything...especially you! Come experience luxury at these incredible Burlington Apartments.**Pricing and specials are subject to change
Lease terms are variable. Please inquire with property staff.
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