Riverton Knolls, located in West Henrietta, NY, provides wide, open spaces and large floor plans, all in an ideal location near Rochester, NY. Check out our studio, one-, two-, and three-bedroom apartments and townhomes, each with central air conditioning and in-home washer & dryer. Enjoy your patio or balcony, and during the warmer months, our pool, tennis, and basketball courts will help you get some fresh air and exercise. We are just minutes from Rochester Institute of Technology, and it's a short trip to I-390 for access to downtown, shopping, dining, and more! And we welcome your cats and dogs to our pet friendly community.
Flexible lease terms available.
Responsive staff, excellent condition on move-in, utilities inexpensive, good neighbors, location great, parking is free and plentiful, snow rarely a problem. Washer and dryer in apartment, cable TV discounted
I enjoy the park lije setting andvthev mix of residences. It is a great location and a quiet and friendly community.
The staff are very friendly and nice.
We live here currently. When we toured, we were blown away by everything and chose this place over a number of other Morgan Communities. Too bad that has only been a facade. Multiple issues I have had to call the regional property manager to get solved, and one of them is potentially dangerous. No where in the lease does it mention the outside water faucet (attached to our building inside our fenced patio) being for maintenance only, but this is their rebuttal when I go there to complain that it has been leaking into our basement. They'd rather argue over who is supposed to be using it when it would be leaking into our basement no matter who uses it, and then close our tickets without fixing it. THREE TICKETS we have had opened and closed without resolution. The leak has now gotten worse and is misting everywhere down in the basement, including all over cables and even an electrical socket.
It's not like we've been rude...for what we pay a month you'd think engaging maintenance wouldn't be like pulling teeth, but it's enough to ruin for me everything else that is wonderful about this community. It may look beautiful at the surface, but looks can be deceiving. Go elsewhere.
Very poor maintenance is matched only by the lack of courtesy by the office staff. They have made and broken many promises to me regarding maintenance and repair, they are not good at snow removal in Western New York and just give the impression that anything they actually do accomplish is a favor.