We are open for in-person tours by appointment. Virtual tours are also available, as well as contactless paperwork. Contact us today for more information. $500 Off First Months Rent if You Move in by 12/31/2020!
Two months after moving out we received a bill from a credit agency saying we owe money. Note: We never recieved anything directly from the apt complex in these two months before contact with a collection agency.Turns out we do not. The deposit that we paid is even listed as a legit credit, but it is not subtracted from the total. They owe us $100.28. We hope the apt complex handles this quickly because we don't want to be harassed by a credit agency for this apartment complex's mistake.
If the credit agency will give us our money, Preserve make it clear because I will keep calling the apt complex about this issue until resolved. The APT complex owes us not the agency.
I do not recommend this apt complex. The office is bad at record keeping. They have even misplaced our digital lease a few time. When it was time for us to move out due to a military PCS, they lost my husband's orders and he had to resend them after we had moved out. Their bookkeeping concerning rent payment is really bad too.
Note: I tried to leave a review on FB but it disappeared. Wonder why?
8/21 Update: The apt complex never called me back after my first call. I called the credit agency with proof to dispute this bogus bill. They wouldn't listen and insisted that I pay. Now I have called the apt complex again and an office worker picked up. She said that I would have to talk to the property manager, but the property manager was on another call. The office worker took down my number and said that the property manager would call me back. It has been approximately 46 minutes since my phone call hopefully the property manager calls me back. We will see.
By far the nicest housing available in Watertown NY. Very clean and well maintained. Staff are friendly and helpful. Close to restaurants and shopping but still a short drive to Ft. Drum.
The Preserve at Autumn Ridge in Watertown, NY offers two- and three-bedroom luxury apartments and townhomes in a beautiful setting. Enjoy a fully equipped gourmet kitchen with granite countertops and a breakfast bar, plus a pantry for extra storage. You'll love the convenience of an in-home washer & dryer, and the comfort of central air conditioning, Enjoy some fresh air on your own private patio or take in our scenic pond and landscaped courtyards. The Preserve at Autumn Ridge offers a pool, sundeck, fitness center, theater room, library, and so much more! We welcome cats and dogs to our pet friendly community, which is conveniently located near I-81, shopping, dining, and entertainment.
2-Month, 3-Month, 6-Month, 7-Month, 9-Month, 12-Month
Flexible lease terms available. Maximum Two Pets per Home; All Pets Subject to Management Approval.
Open until 5:00pm
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