Hidden Valley Apartments

I walked in to the management office with no appointment and was greeted with great customer service. I was able to see a unit the same day I walked in. The apartment is spacious, quiet and affordable. Whenever I have minor issues, I call the office and management addresses it immediately. There are people that come out and clean the building and I love it. The property outside is well kept at all times. I don't see people hanging out in front of the buildings or in the hallways. The icing on the cake is having a laundry and storage room in the building. I get home from work very late at night and the building is well lit and the Department of Public safety DPS, rides through the neighborhood at night so I do feel safe. Overall I love living in Hidden Valley Apartments.

Everyone was always nice and responded promptly to any concerns. Maintenance requests were always responded to in a timely manner. Buildings were clean and snow removal was very quick. The sidewalks were always cleared immediately. Parking is free and it is easy to find spots. Apartments were in good condition and the electric bill was very reasonable. Overall, it was very affordable, and I feel it was a good deal for the money.

Apartments are clean and spacious. Maintenance requests are handled quickly. Rent is on the expensive side. Parking could be better - you're likely to have a difficult time finding a spot if you get home at night, or in the winter, and in one small lot there are 4-6 spots consistently being monopolized by various pick-up truck trailers. Although the lots are supposed to be permit-only, they don't appear to monitor for it because I have seen cars without a permit sticker parked in the lots for extended periods of time.

Quickly respond to my needs

I lived at Hidden Valley over three years while completing graduate school and I completely enjoyed my time there. The apartment size, modern amenities, the inclusion of heat, and friendly and responsive staff keeps me renewing the lease every year. In addition, Hidden Valley is only a short 5-10 minute drive to the Upstate and Syracuse campus, and with prompt snow removal, I never had a problem getting to school throughout the winter. Overall, Hidden Valley offers is the perfect choice for a Syracuse student.