Aspen Heights Syracuse

Horrible apartment complex.
Overpriced.
The constant change of policies and the failure to enforce any such policy is terribly annoying.
Aspen routinely finds ways to bill you more than what you agreed on and push additional fees on you by forcing you to use third party services.

Aspen is one of the worst student apartment buildings I have ever lived, sorry I left my last place for here thinking a 'new' luxury apartment building would be great. The place is new, but generally unclean. Furniture is cheap and uncomfortable. Try studying for hours in a chair made of cheap plastic (guess what your back hurts). Place is so cheaply constructed I feel like my apartment is connected with the neighbor. Not walking distance to campus. Overpriced rent for underwhelming living experience.

Aspen is the most lovely apartment community with every amenity imaginable. From the 5 star workout room, tannng beds, study areas, outdoor grilling area, covered parking garage for the winters, multipurpose hang out areas, and of course the 5 star apartment, you cant go wrong renting here. It is simply an oasis away from the rigors of college ! Favorites include the granite countertops in the kitchen AND bathrooms, the hard wood floors , the cozy beds , the chic modern furniture, the stainless steel kitchen appliances , and full sized washers and dryers! The amenities are endless!!! Lastly, the staff is awesome. They are present all day everyday to help with anything! From texting when your packages arrive, to having a heart with lifes daily nuisances, Aspen is there to help. The gals are incredible and this is the cleanest most accommodating , fabulouscommunity !! No detail is spared. Thanks Aspen !

Management enters my room without notice and leaves my door open and unlocked. Maintenance guy smokes inside the non-smoking building. So cheap, they won't put paper towels in the bathrooms or gym. And, They haven't responded to my concerns about safety for nearly two weeks.

I would not live here again. The managers do not follow up on issues brought to their attention. The advertised shuttle service that residents pay for is often down. One of the worst places I have lived in my life.