Ratings & Reviews

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Overall Ratings
(10 Ratings)

9 Reviews for Crossroads Apartments

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Certified Resident

I have lived here for about 6 months now and the neighborhood is quiet and the staff really goes above and beyond to treat you like you are a part of a community and not just in an apartment. I love the townhouse i am in and plan on staying for at least a few more years

03-25-2016

LAURA G.

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Certified Resident

It's a comfortable, homey atmosphere. You can garden, go for walks with your dog, or relax on your deck. In home laundry is a huge plus.

03-23-2016

BONNIE M.

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I lived here with my mom for 19 years when I was growing up. We never really had any problems and everyone was pretty nice. She chose not to renew the lease last fall so we both moved out, and then this past march I moved back with my boyfriend and a friend. Since even before we moved in, we've been getting screwed over by them. First I put a deposit down on one of the front units, and was called a week or so later to ask if I could push my move in date back by 10 days, so I said sure. When it came time to pay our first months rent, we found out they were putting us in the back of the complex, which is whatever but they didn't communicate this to us at all so I had to quickly call Spencerport Electric and Spectrum to change units. Next, we go to look at the townhouse only to find that it is significantly smaller than my old one up front and the one we were supposed to get. When I mentioned this to Megan, she snapped that they were all the same size, even though they clearly aren't. And then we moved in, and a handful of our outlets didn't work, our downstairs toilet was leaking water, our shower wouldn't drain,the list goes on. Finally after living there for two weeks we get it all fixed. And now most recently, I had given Bonny a letter stating I am allowed to have an Emotional Support Animal that will become a service dog. They put down some chemicals in the grass with no letter warning and, given that my dog is a puppy, she picked up something off the ground. She didn't eat it, but whatever was sprayed on the grass was now in her mouth. So naturally I called to make sure whatever they sprayed wasn't toxic to my puppy, and in response they send over Kyle, who was just incredibly rude the entire time insisting they sent out letters and then telling me I'm not allowed to have a dog even though they knew I had her and I'd turned in the papers three weeks prior to the whole situation. Essentially they've been nothing but rude to us (except like 3 people).

05-16-2017

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Certified Resident

Tenants with dogs do not pick up after theur animals. Kids play in the dog play area, no one monitors this and where my unit it I have to listen to it and watch them do what they are not supposed to do. Rent is getting too high for the quality of the unit. Unit has not been upgraded in who knows how long but the rent keeps going up. Positive comment - the maintenance people are wonderful, responsive and always pleasant. Maintenance issues are always responded to promptly.

09-21-2016

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Certified Resident

The whole rental experience was a JOKE! The office staff was not very knowledgeable, when ever I had a question I was told they would have to call the property manager and get back to me. Which by the way never happened, I ALWAYS had to call back myself and be a pain until I finally got an answer! I had graffiti on the outside of my entrance and my kitchen was falling apart.

04-13-2016

CARIN M.

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Amenities

Apartment Features

  • Air Conditioning
  • Cable Ready
  • Ceiling Fan(s)
  • Dishwasher
  • Hardwood Flooring
  • Microwave
  • New/Renovated Interior
  • Oversized Closets
  • Some Paid Utilities
  • Washer & Dryer In Unit
  • Garbage Disposal
  • Patio
  • Refrigerator

Special Features

  • Pets

Community Features

  • Accepts Credit Card Payments
  • Basketball Court(s)
  • Emergency Maintenance
  • Extra Storage
  • Laundry Facility
  • Pet Park
  • Playground
  • Public Transportation
  • Tennis Court(s)
  • Trail, Bike, Hike, Jog
  • On Site Maintenance
  • On Site Management
  • Pet Friendly

Additional Features

  • On-site Laundry Facilites
  • Playground
  • Basketball Court
  • 24-hour Emergency Maintenance Service
  • Dog Park
  • Pet Friendly
  • Garbage Disposal
  • Microwave in Select Homes
  • Electric Range
  • Dishwasher
  • In-home Washer and Dryer
  • Air Conditioning
  • Programmable Thermostats in Most Homes
  • Ceiling Fans in Most Homes
  • Patio Included with Townhomes
  • Vinyl Plank Flooring in Select Homes
  • Wall-to-wall Carpeting
  • Private Entrances
  • Cable Ready
  • High-speed Internet Available
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Pets

Property Details

Crossroads Apartments - Spencerport

Crossroads Apartments

Just a few minutes drive to the west side of Rochester, you'll find Crossroads Apartments in the village of Spencerport. In addition to comfortable apartment and townhome living, you'll enjoy on-site recreational facilities, as well as the jogging and biking paths at Erie Canal Heritage Trail. Fully equipped galley kitchens make cooking a breeze, and there are on-site laundry facilities for your convenience. We are pet friendly, welcoming your dogs and cats. Route 259 takes you to all the conveniences found on Ridge Road and access to the city is easy via Routes 104, 31, and 531.

Schools

Rating 9

Spencerport High School

2707 Spencerport Rd, Spencerport, NY 14559
Public
Secondary
9-12
Rating default

St Lawrence Elementary School

1000 N Greece Rd, Rochester, NY 14626
Private
Coed
PK-6
Rating default

Northstar Christian Academy

332 Spencerport Rd, Rochester, NY 14606
Private
Coed
PK-12
Rating 8

True North Rochester Preparatory Charter School

630 Brooks Ave, Rochester, NY 14619
Charter
K-9
Rating 4

Rochester Academy Charter School

841 Genesee St, Rochester, NY 14611
Charter
7-12
All content about schools and school districts is provided by GreatSchools, a third party. Apartment Guide does not create, develop, contribute to, or endorse this content.

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