Have had nothing but positive experiences. Friendly and responsive staff have made it a joy to live at Windsor Gardens. The apartment itself is always in great shape and is very affordable.
It's a great place to live. 15 minutes away from just about anywhere you need to get to and the staff is friendly and helpful.
Let's start with the good...it's a safe, clean and pleasant place to live. It's a good neighborhood. The pool is a really nice feature in the summer and again, it's clean. If you have a maintenance issue they will come fix it quickly.
However, don't ever break a single rule or they will never leave you alone. Park a few inches over the grass and you will get a phone call. If you have a visitor too long they will leave a notice on their windshield threatening to tow. The maintenance people drive around all day and night watching everyone, so it kind of feels like I have a stalker. The women in the office are very intimidating and I never feel comfortable approaching them. They have a way of making me feel unwelcome, even though I always pay rent on time and don't bother anyone. I suspect that many good reviews online are written by employees. Also, tenants periodically get emails that say- give us a 5 star review online and be entered into a chance to win a gift card. So they offer incentives to lie, which doesn't sit right with me. All in all, I do enjoy living here but the staff is not at all pleasant to deal with and I prefer to avoid them, even if I need something. It seems like they have nothing better to do than bother tenants over very petty issues.
Over all not the worst place to live. But the place Nickle and dimes the crap out of you. Very poor quality anything that broke,broke within the first week of living there paint peeling on my cabinets that they noted on move in but then did nothing about. The office is very poor at communicating also they let people into our apartment without prior notice AS SOON as we told them we weren't renewing our lease. Our neighbors complained to us about mice in their apartment for over a year! I could go on. But these people are just out for your money id suggest finding someone else to rent from... I am wishing I had done better research
Im very interested in 2 br apt. I will be filling an application
Just eight miles from downtown Rochester and minutes from entertainment, shopping, restaurants, and more, Windsor Gardens is in a quiet suburban neighborhood community amongst a serene wooded countryside. Come join us and surround yourself with the warm friendly atmosphere of home!