Have had nothing but positive experiences. Friendly and responsive staff have made it a joy to live at Windsor Gardens. The apartment itself is always in great shape and is very affordable.
It's a great place to live. 15 minutes away from just about anywhere you need to get to and the staff is friendly and helpful.
they are beautiful apartments but they are very judgmental as to who they rent to.
When viewing the apartments, Tricia had an attitude. Also, very dog prejudice! Have a 13 ur old labradoodle that is 40#- wont accept her because she is a lab x! Seriously?? LABS are friendly breed- FRIENDLIER
that little yapper dogs that ARE accepted!
Let's start with the good...it's a safe, clean and pleasant place to live. It's a good neighborhood. The pool is a really nice feature in the summer and again, it's clean. If you have a maintenance issue they will come fix it quickly.
However, don't ever break a single rule or they will never leave you alone. Park a few inches over the grass and you will get a phone call. If you have a visitor too long they will leave a notice on their windshield threatening to tow. The maintenance people drive around all day and night watching everyone, so it kind of feels like I have a stalker. The women in the office are very intimidating and I never feel comfortable approaching them. They have a way of making me feel unwelcome, even though I always pay rent on time and don't bother anyone. I suspect that many good reviews online are written by employees. Also, tenants periodically get emails that say- give us a 5 star review online and be entered into a chance to win a gift card. So they offer incentives to lie, which doesn't sit right with me. All in all, I do enjoy living here but the staff is not at all pleasant to deal with and I prefer to avoid them, even if I need something. It seems like they have nothing better to do than bother tenants over very petty issues.
Just eight miles from downtown Rochester and minutes from entertainment, shopping, restaurants, and more, Windsor Gardens is in a quiet suburban neighborhood community amongst a serene wooded countryside. Come join us and surround yourself with the warm friendly atmosphere of home!
Open until 5:00pm
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