I love living in Mt. Hope Lofts with all the restaurants and shops close by. The friendly Mt. Hope Lofts Staff is a plus!
It's a secure place to live, the location is convenient with diverse shops and cafeterias around, bus stops just in front of the buildings, and a covered parking lot is available for residents. The apartments are spacious, beautiful, with nice appliances and wash & dryer in the unit. The fitness center is great and clean, as all the common areas are. The staff is always prompt to help with any issue and they definitely work to please us, making us feel welcome and part of the community.
I was the first resident of my apartment and occupied it for 4 years. Would like to share a few experiences with you all.
The feel of the apartment was fantastic from day one till the day i left the apartment. Maintenance was spot on, you complain online and they do the needful very next day. Initially the office was very difficult and rude, but since Jeron (Manager) joined it has been fantastic, he is a very nice person and tries to solve all your issues. The equipments, aircondioning, heating, washer etc all are of best quality.
Now, you will ask me why 2 stars. I have stayed at several places, but did not expect that i will have to go out in the cold to toss my garbage, they could have easily had a location allocated inside the building where it does not necessitate us to walk in snow for disposal.
We give deposit and have faith that it will be refunded in full if there are no issues we have left behind. I made Mr Jeron to do inspection few hours before we left on the last day and he approved stating we will get full refund. But we got a check after a month with 145 deducted saying 45 was some ledger adjustment, which wasn't showing pending before i left. 100 was deducted stating smoking charges, whereas I explained that we don't smoke and no one has smoked in the last 4 years even once. But I got a response that there was odor and had to change carpet.
This was arbitrary, but i cannot do anything as I had already left. So, be careful you are not going to get your deposit back in full.
Other than these 2 issues, i had a good experience.
Living at the Mt Hope Lofts is a pleasure that I am happy to tell everyone that wants to know. The high-end spacious and well built lofts are gorgeous with every amenity you could possibly hope to find. The management is very professional and friendly making sure that any concern that you may have is addressed promptly. The maintenance staff takes care of any problems right away also in a professional & friendly manner. The neighborhood is a great place to live! 5 stars!!!
Great location! Great apartments! Great management!
At Mount Hope Lofts at College Town, everything you need is right outside your door. Here, you can live right near your favorite restaurants, bars, shopping spots and have immediate access to College Town events, the medical center and university. With all these great options just outside of your apartment, we had to make your living area just as brilliant.
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