Penbrooke Meadows is conveniently located in Penfield, NY, just off Route 441 near Route 250. Our one-, two-, three-, and four-bedroom apartments and townhomes provide the space you need with the features you want. Air conditioning, a patio or balcony, and carpeting are included, and our townhomes offer washer & dryer connections. There are also on-site laundry facilities. Enjoy our swimming pool and fitness center, as well as tennis courts and a playground...plus we are located near Harris Whalen Park for more recreational options. Cats and dogs are welcome at our pet friendly community, too. Wegmans and Target are nearby for your shopping needs, along with several restaurants. It's an easy commute to downtown Rochester and employers in the Penfield, Webster, and Fairport areas.
Flexible lease terms available.
A 1-star rating is 1-star too many. Without getting into details (I could go on for days), here are a few words of warning.
1) Get it in writing when the office claims "the carpet is replaced with each new tenant." Sounds great at move-in, but when you move-out they will charge you for a carpet replacement if they see one hint of a stain. Hmm..
2) During your move-out, be your own advocate & demand that you be present for the final walk thru. We were unable to sign off on our final walk through inspection, since we were not given notice it was happening. Interesting..
3) No security deposit promotion? Expect a few outragous, unfair charges at move out.
I hope this review is constructive in a way that it helps current and potential residents (who like us, kept the place spotless and always paid on time) from avoiding the mess they have caused us.
I can't believe how horrible some people can be. They tell you, "you can paint the place as long as you prime the apartment before you leave." My husband primed the entire apartment (He's a professional Painter). He then finds out that they mailed a letter to one of his references with a bill charging us $800 for painting fees. The lady in the office tried to say we needed to paint the apartment so that maintenance only needed to come in and put one coat of paint on. They did not send us a letter to our address, which they have on file, or the courtesy of a phone call. We have tried to call several times and explain that priming means one coat of primer paint. So of course now they won't give us back our deposit and we have to go to court. We needed to stay here a short time before moving out of state, we are good people with 3 daughters and this is how they treat us. It's very upsetting.